The Cleaning Authority - Harassment
I used the cleaning authority in Leesburg, VA. I had been using them for several years because they were the cheapest cleaning company around.
The last three cleans I had with them, I realized they had started charging me $10 dollars more for every clean and not cleaning all the areas they were supposed to be. When I contacted Janel and asked her, she said she could not refund the money. I made the payment and told her I no longer wanted my house cleaned by them. Several weeks later, Janel showed up at my house and started asking for money for 2 more cleans, that I had already paid for.
I asked her to leave and she refused. I went inside and locked the door and watched her through my security cameras. After about 15 minutes, she drove off.
I still continue to receive emails from her asking for more money. It had already been 3 months.
Reason of review: Problems with payment.
The Cleaning Authority Cons: Attitudes, Unqualified price increase, Poor quality of work.
Location: Purcellville, Virginia
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