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2.6

Worst customer service & wait time, all the time & im never satisfied with the solution, they say at the moment we're experiencing high call volume & wait time will be longer than normal but it says that every time I call. I have $60 in CP cash but can't use it when a sale is going on!

I've never heard such nonsense, so this is money but only when u buy it at full price. Any other store honors their "cash" at any time- any price. So you can use it at the children's place but just not when your getting a good deal?

And you wait for 30 minutes every time you call, just to get someone you can't understand. Would love to hear others thoughts on this!

Reason of review: Poor customer service.

The Childrens Place Cons: Poor costumer service.

Location: Barre, Vermont

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Guest

I totally agree with you I just sent them an email complaining of the same issue. The place cash is a scam and a waste of time and money!

What a coincidence that they have a 50% sale during the same time as place cash redemption but it doesn't work with place cash and what's the point of having place cash when you can just get the same sale with the 50% off anyways?!?! I will not be shopping there anymore.

Guest

Yes! I agree.

What is the point of "earning" place cash... which is basically a 50% off coupon but limits the amount you can get 50% off on... if while they are valid everything online is full price with a 50% off of coupon code for people who did not "earn" place cash. Really depending on how much you spend the code for everyone is a better deal because you would get 50% off you total purchase.

Thanks for rewarding your consumers! NOT! AND STOP sending a million emails about don't for get to use your place cash! I am not using it!

It's a rip off. I guess they didn't sell enough/make enough to let the place cash be a rewarded to their "valued" shoppers... I will not getting pressured into spending to "earn" place cash ever again.

I contacted about them about this already.

Guest
reply icon Replying to comment of Guest-1140544

Well put! I actually used my Place cash today, without any other coupons & was having issues getting the last 2 to work so once again, I sat on hold for 30 minutes just to get someone that can't resolve anything- they can't pull up your cart, overide or authorize ANYTHING.

With the $60 in Pc I ended up having to make a $100 purchase because it's $10 off $20 and not just the subtotal of what's left but in order to use more than one $10 coupon you have to have at least $40. If they're is a 50 percent off sale going on your just as good using that! Childrens place obviously doesn't much care about their valuable customers, I've never seen any other store give u a reward that you can't use with another discount or having to pay more just to use the reward.

It's a scam. Love the clothes but policies & service sucks

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