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Contact The British Library Customer Service

The British Library Phone Numbers and Emails

Customer Service:

  • +44 193 754 6546
    Box Office
  • +44 207 412 7246
    Brand Licensing
  • +44 193 754 6268
    Legal Deposit
  • +44 193 754 6030
    PLR
  • +44 330 333 1144
    Switchboard
  • +44 193 754 6060

Events/ Guest Relations:

  • +44 207 412 7041

Jobs/ Career:

  • +44 193 788 2040

Media:

  • +44 207 412 7150
    Press Inquiries

Sales/ Reservations:

  • +44 207 412 7755
    Images Online
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The British Library Emails:

Business Customer Service
Complaints/ Feedback
Customer Service
Brand Licensing, Collection Metadata, DataCite, Freedom of Information, Legal Deposit, PLR
Events/ Guest Relations
Jobs/ Career
Legal
Media
Press Inquiries
Sales/ Reservations
Images Online
boxoffice@bl.uk
Box Office
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How to Contact The British Library?

author avatar
PissedConsumer Reporter
How to Contact The British Library?

The British Library phone number is +44 193 754 6546. Call this line to get in touch with the Box Office. If you have brand licensing inquiries please call the company at +44 207 412 7246. Do you have questions about legal deposit? Do you need assistance on this matter? If so, dial +44 193 754 6268.
However, please keep in mind that currently the company’s telephone service is not available, so emailing would be the best option.

The British Library email for complaints and feedback is customer-feedback@bl.uk. Consumers who need to get in touch with the support team should contact the company at customer@bl.uk.
If you seek business customer support, please drop a line at businessdevelopment@bl.uk. To get in touch with the box office direct your messages to boxoffice@bl.uk.
Are you a representative of the media? Do you have press inquiries? Send them to press@bl.uk to get assistance. All legal issues and requests should be sent to dp@bl.uk.

The corporate headquarters is based in London. The British Library corporate address is 96 Euston Road, London, England NW1 2DB, United Kingdom. If you seek to contact the company via regular mail, send the correspondence Customer Services, The British Library, Boston Spa, Wetherby, West Yorkshire, LS23 7BQ. For urgent issues, emailing is a better way to get help.

The British Library customer care department operates Monday through Friday from 8.30 am to 4.30 pm. Please note that these hours vary during public and bank holidays. To get updates on the holiday schedule please contact the company in advance by email.

At the moment, The British Library website doesn’t have an option of contacting the support team. However, customers can visit the “Contact Us” page to get information about managing complaints and issues. For faster assistance shoot a note to the corporate consumer support email and a company representative will be in touch with you to help.

The British Library Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    55% phone 45% email
  • The best phone number to call The British Library is 441937546546. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Thursday and Tuesday.

  • People call The British Library mainly because of request for information, product/ service, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

The British Library Website:

The British Library Help Center:

Corporate Office Address:

The British Library
96 Euston Road
London, England NW1 2DB
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 8:30am – 4:30pm


Mailing address:

Customer Services

The British Library

Boston Spa

Wetherby

West Yorkshire

LS23 7BQ

More contact details

The British Library Rating Based on 2 Reviews

Rating details

2.6
more details
Scholarship, Grants and Programs
Product or Service Quality
Website
Customer service

Rating stats

Rating trend

Summary of The British Library Customer Service Calls

6 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The British Library?

Request for Information Question:

  • “Trying to find out your opening times between Christmas & new year for tbe manuscript reading room”
  • “Enquiring about availability of Newspapers for 1924”
  • “Enquiry”

Payments and Charges Question:

  • Fraud / Scam

Account Question:

  • “Membership xard”

Product/ Service Question:

  • “Trying to book tickets for tour tomorrow”

Compare The British Library Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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