Contact The Boston Globe Customer Service
The Boston Globe Phone Numbers and Emails
Toll-Free Number:
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(888) 694-5623
Customer Service:
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(617) 929-2000
Legal:
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(617) 929-7900Privacy Inquiries
Media:
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(617) 929-2233Opt-out of Marketing Emails
The Boston Globe Emails:
How to Contact The Boston Globe Customer Service?
Most Popular Number:
| Total calls: 32 | Issues resolved: 3 | Last call: Jul 7, 2025 |
The Boston Globe Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The Boston Globe Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call The Boston Globe is 8886945623. 60% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 3 minutes.
Be prepared for the call as The Boston Globe may ask you for the following information to identify you as a customer: first and last name, credit card or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The Boston Globe Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call The Boston Globe is 8886945623. 60% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 3 minutes.
Be prepared for the call as The Boston Globe may ask you for the following information to identify you as a customer: first and last name, credit card or phone number.
People call The Boston Globe mainly because of activation/ cancellation, account, payments and charges.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact The Boston Globe is feedback@boston.com. 60% of customers use this email address to address their issues and concerns.
Contact Information
The Boston Globe Website:
The Boston Globe Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday 7:00am - 8:00pm
Saturday - Sunday: 8:00am - 3:00pm
Fax:
How Good is The Boston Globe's Customer Service?
Summary of The Boston Globe Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call The Boston Globe?
Activation/ Cancellation Question:
- “Cancel my digital subscription”
- “Need to cancel paper”
- “Cancel paper”
Payments and Charges Question:
- “Billing”
- “My bill and no globe dlvred on4/26(fri)”
- “Senior citizen discount for my home delvery”
Account Question:
- “Can not get into my digital subscription”
- “Account”
- “Subscription”
Product/ Service Question:
- “Problem with on line”
- “Cannot connect with legacy.com on obituaries”
- “Epaper not working AGAIN”
Request for Information Question:
- “Need to talk to a live person”
- “Question on my account”
- “I need help with online account”
Shipping and Delivery Question:
- “Suspend delivery”
- “Paper not delivered”
- “No delivery”
Return/ Replace Question:
- “Change credits for my subscription”
Website/ Application Question:
- “App”
Staff Question:
- “Customer service representatives”
Other Question:
- “A possible story”
- “Canx”
- “Missing Newdpaper”
Compare The Boston Globe Customer Service To
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