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Contact The Black Tux Customer Service

The Black Tux Phone Numbers and Emails

Toll-Free Number:

  • (844) 479-7672
Call customer service
Send Message

Customer Service:

  • (844) 427-6224

Accessibility:

  • (888) 717-1588

Legal:

  • (855) 507-0673
    CCPA Inquiries

The Black Tux Emails:

Accessibility
Customer Service
Legal
Privacy Inquiries

The Black Tux Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call The Black Tux is (844) 479-7672. 88% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Wednesday and Sunday.

  • People call The Black Tux mainly because of return/ replace, request for information, shipping and delivery.

View full overview ›

How to Contact The Black Tux Customer Service?

Most Popular Number:

(844) 479-7672
Total calls: 14 Last call: Feb 11, 2026

The Black Tux customer service phone number is 844 427 6224. It exists to reach the support managers, talk with them and get advice on different questions related to the purchase and rent. The telephone number allows you to speak to the specialist in the live mode. The period for the answer can take up to several minutes during the high call volume period.
In case of any legal questions, call 855 507 0673. The working hours of the telephone support team are Monday through Friday from 6 a.m. to 6 p.m. PST. Sometimes the schedule can vary due to the public holidays.

The Black Tux email of the customer care department is support@theblacktux.com. Clients can write messages on different questions to the email address. The period for consideration and generating the response takes from 2 to 5 days. In case of inconvenience of the message, the support specialists will call you to clear the details.
To get information about legal issues, use the email privacy@theblacktux.com. Complaints, reports and feedback can be sent there. Whether you do not want to anticipate the answer for 3 days, use the online chat. To start the Black Tux live chat, press the green icon on the right side of the website.

The Black Tux address is The Black Tux, Inc., 501 Broadway, Santa Monica, California 90401,
United States. The corporate office is the place where the governing decisions about the company’s activity are taken. This location is the mailing address to reach specialists of the company. To find the showroom in your location, press the Showrooms icon at the top side of the website. The map with all locations will appear on the screen.

PissedConsumer Club

Contact Information

The Black Tux Website:

The Black Tux Help Center:

Corporate Office Address:

The Black Tux, Inc.
501 Broadway
Santa Monica, California 90401
United States

The Black Tux Rating Based on 1 Reviews

Rating details

4.0
more details
Advertised vs Delivered
Product or Service Quality
Exchange, Refund and Cancellation Policy
Delivery Service

Rating stats

Rating trend

Summary of The Black Tux Customer Service Calls

16 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Black Tux?

Return/ Replace Question:

  • “Return”
  • “Lack Tux Issue (Return) Not Documented Acvount Is Not Cleared”
  • “Return label for the try on suit”

Shipping and Delivery Question:

  • “Package delivered is not our”
  • “Not a shipping labe”
  • “Lost package”

Request for Information Question:

  • “Question about rental”

Other Question:

  • “Order wrong suit”
  • “Tux”
  • “Never sent bow tie”

Compare The Black Tux Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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