The Address Dubai Marina - The Address Hotel Dubai Marina TERRIBLE customer service

1 of 1 The Address Dubai Marina reviews

The residence in The Address Hotel Dubai Marina get treated like dirt. The hotel forces apartment owners to use them for management of their apartment. If a landlord refuses, the hotel do everything in their power to make the life of the tenants ***!

The reception people argue with you, tell you to shut up, ignore you, walk away from you. They do everything they can to prolong your issues.

All the apartments suffer from dampness. With continuous mold growing in the apartment. Cupboard doors falling off. Fridge breaking down. Drains over flowing. Showers not working etc etc

AVOID THIS HOTEL at all costs! You have been warned

This review is a subjective opinion of a user.
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Reason of review:
Poor customer service
Product or service
Hotel Room Conditions
Review category
Hotels and Resorts
review #543329
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Oil worker

Oct 07, 2014 #881078 Dubai, Dubai, United Arab Emirates

I am a tenant of the hotel, and I can agree, they treat everyone like ***!
The attitude on the resident reception is unreal! Snotty, ignorant idiots

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