Contact Thats So Fetch Customer Service

Like their published helpline, the company has provided a single email address to relay all queries and concerns. Thats So Fetch email address is contact@thatssofetch.com.au, and it is active for direct assistance within 24 business hours. Individuals can also use the alternative by submitting a contact request form on the Thats So Fetch website. The response time for the online form is the same as emailing and takes around 24 hours. Both these methods are reliable for requesting solutions to general queries. However, customers seeking to share private or sensitive matters must not use these to avoid the risk of confidentiality violation.

The company's operational times are not specified. To ensure efficient response, customers must be specific about the nature of their inquiry. To do so, visit the Thats So Fetch website and click Type of Inquiry on the homepage. Select the nature of concern from the options from the dropdown menu, including returns, sizing, shipping, payment, promos, and general information. Customers contacting by phone or social media accounts such as Thats So Fetch Instagram will get a comparatively quicker response and efficient solutions to their concerns.

Thats So Fetch website features a contact request form that clients can submit for the customer care team to respond within 24 hours. Individuals can also benefit from the live chat feature on the website to discuss general and technical issues and get efficient solutions. Another option is to scroll down to the bottom of the homepage to find a message box icon. Click that to initiate a conversation with the customer care team. People using this option get a relatively quicker response than those using Thats So Fetch email to relay their issues and concerns.