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Contact Thats So Fetch Customer Service

Thats So Fetch Phone Numbers and Emails

Customer Service:

  • +6 139 395 9220

Thats So Fetch Email:

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How to Contact Thats So Fetch?

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PissedConsumer Reporter
How to Contact Thats So Fetch?

People seeking to contact the business agent by phone can dial +6-139-395-9220 during office hours. Thats So Fetch's phone number is currently the only published helpline the company has. Customers can use it to discuss their queries, issues, and complaints with a company representative. If the matter is complex or difficult to resolve by phone, visit the Thats So Fetch location in person at 33 Niton Drive, Truganina, Victoria 3029, Australia. After hearing you out, the support team will provide better solutions to your problem while ensuring exceptional customer experience.

Like their published helpline, the company has provided a single email address to relay all queries and concerns. Thats So Fetch email address is contact@thatssofetch.com.au, and it is active for direct assistance within 24 business hours. Individuals can also use the alternative by submitting a contact request form on the Thats So Fetch website. The response time for the online form is the same as emailing and takes around 24 hours. Both these methods are reliable for requesting solutions to general queries. However, customers seeking to share private or sensitive matters must not use these to avoid the risk of confidentiality violation.

The company's operational times are not specified. To ensure efficient response, customers must be specific about the nature of their inquiry. To do so, visit the Thats So Fetch website and click Type of Inquiry on the homepage. Select the nature of concern from the options from the dropdown menu, including returns, sizing, shipping, payment, promos, and general information. Customers contacting by phone or social media accounts such as Thats So Fetch Instagram will get a comparatively quicker response and efficient solutions to their concerns.

Thats So Fetch website features a contact request form that clients can submit for the customer care team to respond within 24 hours. Individuals can also benefit from the live chat feature on the website to discuss general and technical issues and get efficient solutions. Another option is to scroll down to the bottom of the homepage to find a message box icon. Click that to initiate a conversation with the customer care team. People using this option get a relatively quicker response than those using Thats So Fetch email to relay their issues and concerns.

Thats So Fetch Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Thats So Fetch is 61393959220.

  • The longest wait times are on Thursday, while the shortest are on Saturday.

  • People call Thats So Fetch mainly because of return/ replace, product/ service, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Thats So Fetch Website:

Thats So Fetch Help Center:

Corporate Office Address:

That’s So Fetch Pty Ltd
33 Niton Drive
Truganina, Victoria 3029
Australia

Thats So Fetch Rating Based on 3 Reviews

Rating details

1.2
more details
Advertised vs Delivered
Customer service
Delivery Service
Warranty

Rating stats

Rating trend

Summary of Thats So Fetch Customer Service Calls

64 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Thats So Fetch?

Shipping and Delivery Question:

  • “I did not receive my order”
  • “Where's my parcel”
  • “Missing item”

Return/ Replace Question:

  • “Need to change shipping address on order placed”
  • “Not getting anywhere with a return”
  • “Return”

Product/ Service Question:

  • “Confusion Abt my product”
  • “Netflix connectivity problems”
  • “Error”

Request for Information Question:

  • “I need help”
  • “Help with a return”
  • “Need help!”

Activation/ Cancellation Question:

  • “Order cancellation”
  • “Trying to renew credit card details and I can't do it because account is suspended and have not been able for months to do it”
  • “Box not activated”

Refund Question:

  • “I want a refund.”

Payments and Charges Question:

  • “Charged twice for return shipping postage. NEEDING AN ACTUAL REFUND”

Other Question:

  • “Fgvb”
  • “I ordered a sweatshirt 6 days ago and have not heard anything yet.”
  • “Trying to get 15% off my order”

Compare Thats So Fetch Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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