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Contact Texas New Mexico Power Customer Service

Texas New Mexico Power Phone Numbers and Emails

Toll-Free Number:

  • (800) 738-5579
    Power Outages And Hazards
Call customer service
Send Message

Accounting/ Billing:

  • (888) 866-7456
    Billing Dispute Worksheet

Media:

  • (409) 949-5685

Texas New Mexico Power Emails:

Customer Service
Critical Care
General Info
Is this your business?

Texas New Mexico Power Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Texas New Mexico Power Customer Service is rated at 3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Texas New Mexico Power is 8007385579. 85% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Monday.

  • Be prepared for the call as Texas New Mexico Power may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.

View full overview ›

How to Contact Texas New Mexico Power?

Most Popular Number:

(800) 738-5579
Power Outages And Hazards
Total calls: 17 Issue resolved: 1 Last call: Jan 30, 2025

The Texas New Mexico Power phone number 1-888-866-7456 is the helpline to report power outages and temporary disconnections. Reporters, editors, and producers who wish to contact the media representatives can call 1-409-949-5685. These helplines are active Monday through Friday between 8:30 AM and 7:00 PM CT. Consumers must note that Texas New Mexico Power customer service might not be available to assist in disputing bills and meter readings. For such purposes, it is best to contact your retail provider directly.

The company agents are available to assist users via three emails. Those consulting the media relations department for issues and inquiries can write to mediarelations@tnmp.com. The customer service email for Texas New Mexico Power, criticalcare@tnmp.com, is designated for critical care inquiries. To request general information about the company's services and offerings, use info@tnmp.com to reach the relevant agent.

Texas New Mexico Power’s address for its corporate office is 577 N Garden Ridge Blvd, Lewisville, Texas 75067, United States. Users unable to resolve their problems on the call or via email can visit this address with an appointment for better assistance. If that seems inconvenient, you can also send a letter to the Texas New Mexico Power headquarters with details and additional proof.

To consult Texas New Mexico Power customer service via the official website, click Contact Us on the homepage to access the online form. Once there, provide your name, email address, phone number, address details, and the inquiry. The support team typically responds to online requests efficiently within working hours. Users consulting for non-outage and non-hazard matters can also email any time for help. You can also connect with the company on Facebook, X (Twitter), LinkedIn, Instagram, and YouTube for regular information, updates, and efficient assistance.

PissedConsumer Club

Contact Information

Texas New Mexico Power Website:

Texas New Mexico Power Help Center:

Corporate Office Address:

Texas-New Mexico Power Co.
577 N Garden Ridge Blvd
Lewisville, Texas 75067
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30 a.m.- 7 p.m. (CT)

More contact details

Fax:

+1469-484-8623

Texas New Mexico Power Rating Based on 2 Reviews

Rating details

3.0
more details
Additional Fees
Diversity of Products or Services
Reliability
Website

Rating stats

Rating trend

Summary of Texas New Mexico Power Customer Service Calls

20 TOTAL
CALLS
00:00 AVG CALL
DURATION
50% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Texas New Mexico Power?

Staff Question:

  • “Start service”
  • “New services”
  • “Additional services”

Product/ Service Question:

  • “Outage”
  • “Complaint on lack of communication and documents and time line”

Payments and Charges Question:

  • “Pay my bill”
  • “Billing”

Request for Information Question:

  • “Need a technician to check our meter. I have spoke with my provider and they gave me a reference number”

Other Question:

  • “Type oof meter can thais accrptable”
  • “On breathing machine need power on asap”
  • “About trees they cut down and left”

Compare Texas New Mexico Power Customer Service To

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