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Contact Texas New Mexico Power Customer Service

How to Reach a Person at Texas New Mexico Power

Verified Contact Information

Toll-Free Number:

  • 1-800-738-5579
    Power Outages And Hazards
Call Now
Send Message

Accounting/ Billing:

  • 1-888-866-7456
    Billing Dispute Worksheet

Media:

  • 1-409-949-5685

Customer Service:

criticalcare@tnmp.com
Critical Care

General Info:

info@tnmp.com

Media:

mediarelations@tnmp.com

Texas New Mexico Power Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Texas New Mexico Power Phone Number
1 (800) 738-5579
Most Popular Texas New Mexico Power Email Address
criticalcare@tnmp.com
Issue Resolution Rate
Medium (50% reported full resolution)
Texas New Mexico Power Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
88% phone, 12% email
View full overview

How to Contact Texas New Mexico Power?

The Texas New Mexico Power phone number 1-888-866-7456 is the helpline to report power outages and temporary disconnections. Reporters, editors, and producers who wish to contact the media representatives can call 1-409-949-5685. These helplines are active Monday through Friday between 8:30 AM and 7:00 PM CT. Consumers must note that Texas New Mexico Power customer service might not be available to assist in disputing bills and meter readings. For such purposes, it is best to contact your retail provider directly.

The company agents are available to assist users via three emails. Those consulting the media relations department for issues and inquiries can write to mediarelations@tnmp.com. The customer service email for Texas New Mexico Power, criticalcare@tnmp.com, is designated for critical care inquiries. To request general information about the company's services and offerings, use info@tnmp.com to reach the relevant agent.

Texas New Mexico Power’s address for its corporate office is 577 N Garden Ridge Blvd, Lewisville, Texas 75067, United States. Users unable to resolve their problems on the call or via email can visit this address with an appointment for better assistance. If that seems inconvenient, you can also send a letter to the Texas New Mexico Power headquarters with details and additional proof.

To consult Texas New Mexico Power customer service via the official website, click Contact Us on the homepage to access the online form. Once there, provide your name, email address, phone number, address details, and the inquiry. The support team typically responds to online requests efficiently within working hours. Users consulting for non-outage and non-hazard matters can also email any time for help. You can also connect with the company on Facebook, X (Twitter), LinkedIn, Instagram, and YouTube for regular information, updates, and efficient assistance.

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Contact Information

Texas New Mexico Power Website:

Texas New Mexico Power Help Center:

Corporate Office Address:

Texas-New Mexico Power Co.
577 N Garden Ridge Blvd
Lewisville, Texas 75067
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30 a.m.- 7 p.m. (CT)

More contact details

Fax:

+1469-484-8623

How Customers Rate Texas New Mexico Power Support?

5.0 / 5
Good

Based on 21 calls to Texas New Mexico Power customer support through PissedConsumer.com and 1 survey response.

Total Calls
21
Issues Resolved
50%

Why Customers Call Texas New Mexico Power?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 50%
  • Staff 22%
  • Payments and Charges 11%
  • Product/ Service 11%
  • Request for Information 6%

Customer Inquiries & Issues

50%
  • "New meter"
  • "type oof meter can thais accrptable"
  • "On breathing machine need power on asap"

Staff

22%
  • "Start service"
  • "New services"
  • "Additional services"

Payments and Charges

11%
  • "Pay my bill"
  • "Billing"

Product/ Service

11%
  • "Outage"
  • "Complaint on lack of communication and documents and time line"

Request for Information

6%
  • "Need a technician to check our meter. I have spoke with my provider and they gave me a reference number"

Compare Texas New Mexico Power Customer Service To

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Frequently Asked Questions

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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