Request for Information
50%- "question on a scratch"
- "Won a Hawaii trip last year and we were supposed to take the trip this year on September something just want to know what's going on with that"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Texas Lottery Commission Phone Number | 1 (800) 246-4677 |
| Average Hold Time | 00:01:22 |
| Average Calls duration | 5 minutes |
| Most Popular Texas Lottery Commission Email Address | ray.page@lottery.state.tx.us |
| Texas Lottery Commission Live Agent Availability | 33% of callers successfully reach a real person |
| Issue Resolution Rate | Medium (50% reported full resolution) |
| Contact Method Distribution | 16% phone, 84% email |
| Common Reasons for Contact | Request for information, payments and charges |
Fax Numbers:
Executive Administration Division: +1 512-478-3682
Charitable Bingo Operations Division: +1 512-344-5316, +1 512-344-5142
Administration Division: +1 512-344-5254
Information Resources: +1 512-344-5101
Support Services: +1 512-344-5447
Office Of The Controller Division: +1 512-344-5338
Human Resources Division: +1 512-344-5240
Governmental Affairs Division: +1 512-344-5107
Legal Services Division: +1512-344-5189
Lottery Operations Division: +1512-344-5253, +1512-344-5448 (Licensing), +1512-344-5039 (Accounting), +1 512-344-5151 (Claim Center)
Media Relations Division: +1512-344-5490
Mailing Address:
P.O. Box 16630
Austin, TX 78761-6630
Locations:
Lottery Claim Center
P.O. Box 16600
Austin, TX 78761-6600
Texas Lottery Commission
P.O. Box 16660
Austin, TX 78761-6660
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.