Texas Health and Human Services Phone Numbers and Emails

Toll-Free Number:

  • (888) 388-6332
    Civil Rights Office

Customer Service:

  • (855) 937-2372
    Aging and Disability Resource Centers
  • (800) 252-9240
    Area Agencies on Aging
  • (877) 543-7669
    CHIP Call Center
  • (800) 647-6558
    CHIP Call Center
  • (512) 438-4313
    Civil Rights Office
  • (844) 999-9543
    MDCP/DBMD Escalation Line
  • (800) 735-2989
    Relay Texas
  • (800) 252-5400
    Texas Department of Family and Protective Services

Emergency/ Hotline:

  • (800) 252-8263
    Medicaid Client Hotline

Report Fraud:

  • (800) 436-6184
    HHS Office of Inspector General
  • (800) 892-8348
    Texas State Auditor's Office

Accessibility:

  • (512) 438-3431
    Electronic Information Resource Accessibility Coordinator

Claims:

  • (877) 541-7905
    Benefits Case Issues
  • (800) 458-9858
    Complaint and Incident Intake

Headquarters:

  • (512) 424-6597
    TTY
  • (512) 424-6500

Legal:

  • (877) 787-8999
    Office of the Ombudsman

Media:

  • (512) 424-6951

Texas Health and Human Services Emails:

Accessibility
Electronic Information Resource Accessibility Coordinator
Customer Service
Civil Rights Office, Texas Veteran Liaison
General Info
Ethics
Legal
Privacy Inquiries
Media
Press Inquiries
Technical Support
More phone numbers and emails Less phone numbers and emails

Texas Health and Human Services Contact Information

Texas Health and Human Services Website:

Texas Health and Human Services Help Center:

Corporate Office Address:

Texas Health and Human Services Commission
4601 W. Guadalupe St.
Austin, Texas 78751-3146
United States

Other Info (opening hours):

Civil Rights Office

Health and Human Services Commission

701 W. 51st St., MC W206

Austin, Texas 78751


Mailing Address:

P.O. Box 13247

Austin, Texas 78711-3247

Fax:

+1(888) 780-8099
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Texas Health and Human Services Rating Based on 4 Reviews

Rating details

1.6
more details
Website
Product or Service Quality
Price Affordability
Customer service

Rating stats

Rating trend

Summary of Texas Health and Human Services Customer Service Calls

7 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Texas Health and Human Services Customer Service?

Request for Information Question:

  • “I need to know the law on locking memory care residents in and out of their rooms”

Account Question:

  • “I need to get a temporary password for my your text is benefits.com account and I would like to know what I've been approved for because I was unaware that I was approved for tennis but upon hearing my benefits of cash benefits to be deposited on the”

Staff Question:

  • “I have called the Texas and Health and Human help line for help cant give the proper help and customer service have hung up on me numerous of time.”

Other Question:

  • “To correct my name”
  • “Covid reoort”
  • “Explanation of letter of continued MC - QI 1 benefits stating benefits will end when the public health emergency ends.”

About

Top Texas Health and Human Services Services

Customer Care

Texas Health and Human Services Pros and Cons

Cons: Complicated website, Too much red tape, Too many to list here, Staff is uniformed and do not know their job, Incompetent staff

Texas Health and Human Services reviews and complaints

Texas Health and Human Services is ranked 94 out of 1116 in Governmental Organizations and Politics category

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