The Texas Department of Licensing and Regulation phone number for customer service inquiries is 1-800-803-9202. Professional customer support agents at this helpline will provide accurate information about licensing requirements, regulations, and processes. If you encounter issues with a licensed professional or business, TDLR’s customer care representative can help you file complaints. They also investigate complaints and work towards resolving disputes, ensuring compliance with regulations. If you require special assistance, you can dial 1-800-735-2989 for TDD service. The TDLR number to report fraud, waste, or abuse occurring at a Texas state agency, college, or university is 1-800-892-8348. You can reach the corporate office representatives using the following TDLR contact number: 1-512-463-6599.
You can visit the Texas Department of Licensing and Regulation website whenever you need to contact their customer service team. You will find the Need Help icon in the bottom right corner of the homepage, clicking which you will start the chat session with the virtual assistant. The chatbot can help you troubleshoot your issue or connect you with the live operator. You can discuss your inquiry with the live support advisor and follow the instructions to resolve the problem.
You can also reach TDLR customer service via their Contact Us page. Click the Contact Customer Service button and complete the form with the required information and your inquiry details.
The TDLR phone numbers for customer support-related questions are operational Monday through Friday from 8 a.m. to 5 p.m. CT. The Help Center agents are also available via live chat within these hours to answer your questions and assist with solving your issues. The virtual assistant is ready to provide information and support 24/7. You can also visit the TDLR main office in Austin at the following address: 920 Colorado, Austin, Texas 78701, United States. The lobby walk-in hours are Monday through Friday from 8 a.m. to 12 p.m. and between 1 p.m. and 5 p.m. CT. Note that the customer care team is not available during National Holidays.
