Several customer service Texas Bay Credit Union phone numbers are provided for inquiries and needs. The number that works well as a general assistance number is 1-800-577-3164. For specialized services, including activation of debit cards or changes to PINs, members can dial 1-800-992-3808.
Loans-related inquiries can be solved when members call Texas Bay Credit Union's phone number at 1-832-810-0490, and assistance to help member-centered work is possible via dialing 1-832-810-0448. For mortgage information, customers can contact the Mortgage Department at 1-713852-6888. Claims-related issues also have Texas Bay Credit Union phone numbers: 1-866-299-7470 for lost or stolen credit cards, 1-833-809-9983 for lost or stolen debit cards, and 1-713-489-5637 for a dispute with the debit card.
For email communications, Texas Bay Credit Union email offers unique addresses based on specific needs. In cases of garnishments, levies, freezes, or subpoenas, use glfs@tbacu.org. Letters of guarantee can be requested by sending a message to ss@tbacu.org. For general information, use webmail@tbacu.org. Members can receive new offers, financial tips, and service alerts by texting "TBCU" to 832.810.0476 for immediate alerts.
Texas Bay Credit Union headquarters is at 12611 Fuqua Street, Houston, Texas 77034, United States. The office is accessible for walk-in, by appointment, or through mail correspondence. This address can also be used to send mail to the respective department. However, these are time-consuming processes so it’s recommended to dial one of the published Texas Bay Credit Union phone numbers.
The Texas Bay Credit Union's business hours are Monday through Friday from 8:00 AM to 6:00 PM and Saturdays from 9:00 AM to 12:00 PM. For questions or issues that may fall outside the office hours, members are encouraged to check the FAQs or use any of the digital channels. Provide all the required information, and the team will assist you in the best possible ways.
