Contact Tests Com Customer Service
How to Reach a Person at Tests Com
Verified Contact Information
Customer Service Number:
-
1-513-505-6200
Legal:
admin@tests.com
Privacy Inquiries
Tests Com Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Tests Com Phone Number
1 (513) 505-6200
Average Calls duration
24 seconds
Most Popular Tests Com Email Address
admin@tests.com
Issue Resolution Rate
Low (17% reported full resolution)
Tests Com Customer Service Rating
1 out of 5
Overall Customer Sentiment
Mostly dissatisfied
Tests Com Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Tests Com Phone Number | 1 (513) 505-6200 |
| Average Calls duration | 24 seconds |
| Most Popular Tests Com Email Address | admin@tests.com |
| Issue Resolution Rate | Low (17% reported full resolution) |
| Tests Com Customer Service Rating | 1 out of 5 |
| Overall Customer Sentiment | Mostly dissatisfied |
| Contact Method Distribution | 95% phone, 5% email |
| Common Reasons for Contact | Account, refund and activation/ cancellation |
| Prepare before the call to Tests Com |
Contact Information
Tests Com Website:
Tests Com Help Center:
Corporate Office Address:
Tests.com LLC
P.O. Box 232
Lititz,
Pennsylvania
17543
United States
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00am - 5:00pm EST
Summary of Tests Com Customer Service Calls
18
TOTAL
CALLS
CALLS
00:24
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Tests Com?
Account Question:
- “Log in issues”
- “Can’t log in to access my test”
- “Cannot login”
Refund Question:
- “REFUND”
- “Want my money back keep failing”
Request for Information Question:
- “I tried to make an order I put in my information and your company didn’t send me Real Estate Sales agent in PA”
Product/ Service Question:
- “No Product I payed for”
Activation/ Cancellation Question:
- “Renew my test kid for commercial license of business and law for SC”
Other Question:
- “School compatibility”
- “Tests”
- “I need to call them. Why?”
Compare Tests Com Customer Service To
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Tests Com