Tervis Phone Numbers and Emails

Toll-Free Number:

  • (866) 886-2537
Send Message

Customer Service:

  • (941) 966-2114

Business Customer Service:

  • (888) 508-8859
    Corporate Division

Sales/ Reservations:

  • (866) 680-6930
    Tervis Golf And Tennis Division

Tervis Emails:

Business Customer Service
Corporate Division
Business Sales
Customer Service
Fundraising/ Donations
Advertising Inquiries, Affiliates
Sales/ Reservations
Tervis Golf And Tennis Division
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How to Contact?

Most Popular Number:

(866) 886-2537

What Is the Tervis Customer Service Phone Number?

You can contact Tervis customer care at the following phone number 1-866-886-2537. The working hours for the customer care team is Monday through Thursday from 10:00 am to 5:00 pm ET and Friday from 10:00 am to 1:00 pm ET.

Can I Email Tervis Customer Support?

To reach Tervis customer support via email, you can visit their official website and look for their contact information. Typically, companies provide an email address or a contact form on their website for customers to get in touch with their support team. You can email Tervis customer support at the following email address: customercare@tervis.com.

What Are the Tervis Customer Service Hours?

The working hours for the customer care team is Monday through Thursday from 10:00 am to 5:00 pm ET and Friday from 10:00 am to 1:00 pm ET. Please note that customer service is closed daily from 1 pm to 2 pm ET. You can reach out to their customer service team with your inquiries, concerns, or any assistance you need during these operating hours.

Contact Information

Tervis Website:

Tervis Help Center:

Corporate Office Address:

Tervis Tumbler Company
201 Triple Diamond Blvd.
North Venice, Florida 34275
United States

Other Info (opening hours):


Monday - Thursday: 10:00am - 5:00pm (ET)

Friday: 10:00am - 1:00pm (ET)

Closed daily 1pm to 2pm (ET)

Address For Returns:

4849 Plantation Blvd

North Port, Florida 34289

United States

Tervis Rating Based on 2 Reviews

Rating details

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Summary of Tervis Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tervis?

Return/ Replace Question:

  • “Returns”
  • “Sent wrong mug and said they would email a return label that I could print. I haven't received it”
  • “Returned very cloudy tumbler on May 6th. Have never received the replacement tumbler”

Product/ Service Question:

  • “Broken hinge on 40oz stainless steel thermos”
  • “Vacuum broken”

Request for Information Question:

  • “A question”

Payments and Charges Question:

  • “My 15% discount wasn't given to me when I checked out.”

Other Question:

  • “Is this item BOA free?”
  • “Problem with my tumbler staying cold”
  • “Information”

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