Tervis Phone Numbers and Emails

Toll-Free Number:

  • (866) 886-2537
Send Message

Customer Service:

  • (941) 966-2114

Business Customer Service:

  • (888) 508-8859
    Corporate Division

Sales/ Reservations:

  • (866) 680-6930
    Tervis Golf And Tennis Division

Tervis Emails:

Business Customer Service
Corporate Division
Business Sales
Wholesale
Customer Service
Fundraising/ Donations
Media
Advertising Inquiries, Affiliates
Sales/ Reservations
Tervis Golf And Tennis Division
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Tervis Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call Tervis is 8668862537. 71% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday and Monday, while the shortest are on Tuesday.

  • Be prepared for the call as Tervis may ask you for the following information to identify you as a customer: email or first and last name.

View full overview ›

How to Contact Tervis?

Most Popular Number:

(866) 886-2537
Total calls: 10 Issue resolved: 1 Last call: Jul 11, 2024

You can contact Tervis customer care at the following phone number 1-866-886-2537. The working hours for the customer care team is Monday through Thursday from 10:00 am to 5:00 pm ET and Friday from 10:00 am to 1:00 pm ET.

To reach Tervis customer support via email, you can visit their official website and look for their contact information. Typically, companies provide an email address or a contact form on their website for customers to get in touch with their support team. You can email Tervis customer support at the following email address: customercare@tervis.com.

The working hours for the customer care team is Monday through Thursday from 10:00 am to 5:00 pm ET and Friday from 10:00 am to 1:00 pm ET. Please note that customer service is closed daily from 1 pm to 2 pm ET. You can reach out to their customer service team with your inquiries, concerns, or any assistance you need during these operating hours.

PissedConsumer Club

Contact Information

Tervis Website:

Tervis Help Center:

Corporate Office Address:

Tervis Tumbler Company
201 Triple Diamond Blvd.
North Venice, Florida 34275
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 10:00am - 5:00pm (ET)

Friday: 10:00am - 1:00pm (ET)

Closed daily 1pm to 2pm (ET)


Address For Returns:

4849 Plantation Blvd

North Port, Florida 34289

United States

More contact details

Tervis Rating Based on 3 Reviews

Rating details

2.1
more details
Customer service
Product or Service Quality
Privacy and Data Security
Website

Rating stats

Rating trend

Summary of Tervis Customer Service Calls

14 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tervis?

Return/ Replace Question:

  • “Update on my cup return”
  • “Returns”
  • “Sent wrong mug and said they would email a return label that I could print. I haven't received it”

Product/ Service Question:

  • “Broken hinge on 40oz stainless steel thermos”
  • “Vacuum broken”

Shipping and Delivery Question:

  • “Have not received my returned glasses and it's been at least 3 months”

Request for Information Question:

  • “A question”

Payments and Charges Question:

  • “My 15% discount wasn't given to me when I checked out.”

Other Question:

  • “Guarantee glasses”
  • “Is this item BOA free?”
  • “Problem with my tumbler staying cold”

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