Terminix - Auto-renew scam

75 of 547 Terminix reviews

I signed a one-year contract with Terminix. The contract was hand-written and did not contain any info associated with auto-renew. I DID read the contract!!

Of course, they went ahead and auto-renewed me without any notice. I only found out because a guy came and did pest control after the contract date and I talked to him about it.

When I called terminix to cancel, the woman adamantly denied it was an auto-renew. She said it was a "continuation of service". I asked what the difference was between auto-renew and continuing the service past the one-year contract. She told me I didn't sign a one-year contract, but a contract for services, and it would continue until cancelled. When I questioned her further one this, she said "Have a nice day" and hung up!!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Staff
Price Affordability
Warranty
Turnaround Time
Service Scheduling
Value for money
Product or Service Quality
Diversity of Products or Services
Reliability
Website
Discounts and Special Offers
More

  • What I liked
      No items
  • What I disliked
    • Auto-renew scam
    • Rude customer service

Reason of review:
auto-renew scam
Preferred solution:
Full refund
Monetary loss:
$113
Product or service
Terminix Ant Pest Control
Review category
Household Services
review #899345

Author wants to be contacted by the company. Learn more

Had an experience with Terminix? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
75 of 547 Terminix reviews
h.kitchener

Aug 12, 2016 #1198175 Columbia, South Carolina, United States

So, don't pay it. Dispute the charge if you gave them your credit card info. If you originally paid with a debit card then you now know why using a debit card can be so dangerous.

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

 
×
You were reading a complaint about Terminix.
Filing a new complaint about
×