Ithaca, New York
1 comment
Not resolved

I signed a one-year contract with Terminix. The contract was hand-written and did not contain any info associated with auto-renew. I DID read the contract!!

Of course, they went ahead and auto-renewed me without any notice. I only found out because a guy came and did pest control after the contract date and I talked to him about it.

When I called terminix to cancel, the woman adamantly denied it was an auto-renew. She said it was a "continuation of service". I asked what the difference was between auto-renew and continuing the service past the one-year contract. She told me I didn't sign a one-year contract, but a contract for services, and it would continue until cancelled. When I questioned her further one this, she said "Have a nice day" and hung up!!

Review about: Terminix Ant Pest Control.

I didn't like: Auto-renew scam, Rude customer service.

Review #899345 is a subjective opinion of a user.

1.8
Service Scheduling
Value for money
Diversity of Products or Services
Discounts and Special Offers
Product or Service Quality
Website
Reliability
Turnaround Time
Warranty
Price Affordability
Staff
PRODUCT OR SERVICE
Terminix Membership
Reason of Review / Monetary Loss auto-renew scam / $113
Preferred solution Full refund

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h.kitchener
So, don't pay it. Dispute the charge if you gave them your credit card info. If you originally paid with a debit card then you now know why using a debit card can be so dangerous.

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