I signed a one-year contract with Terminix. The contract was hand-written and did not contain any info associated with auto-renew. I DID read the contract!!
Of course, they went ahead and auto-renewed me without any notice. I only found out because a guy came and did pest control after the contract date and I talked to him about it.
When I called terminix to cancel, the woman adamantly denied it was an auto-renew. She said it was a "continuation of service". I asked what the difference was between auto-renew and continuing the service past the one-year contract. She told me I didn't sign a one-year contract, but a contract for services, and it would continue until cancelled. When I questioned her further one this, she said "Have a nice day" and hung up!!
More Review Details
|Value for money|
|Product or Service Quality|
|Diversity of Products or Services|
|Discounts and Special Offers|
What I liked
What I disliked
- Auto-renew scam
- Rude customer service
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