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Contact Tennis Express Customer Service

Tennis Express Phone Numbers and Emails

Toll-Free Number:

  • (800) 833-6615
    Order Issues
Call customer service

Customer Service:

  • (281) 378-7181
    Text
  • (713) 435-4800
  • (713) 435-4818

Tennis Express Emails:

Customer Service
Team Orders
Send Message
Is this your business?

How to Contact Tennis Express?

Most Popular Number:

(800) 833-6615
Order Issues
Total calls: 23 Issue resolved: 1 Last call: Jan 2, 2025
author avatar
PissedConsumer Reporter

The main Tennis Express customer service number is 713-435-4800. Call this line to order shoes, bag, ball, or other goods from the online catalog. If you have any questions about your order or want to cancel it, dial 713-435-4800, ext. 1. Did you make a mistake in your order? Use the following Tennis Express contact: 1-800-833-6615, ext. 4818. The company specialist will correct the error if the order has not yet been sent. To order direct customer signature at the time of delivery, call 1-713-435-4818. If you cannot talk with the manager by phone, send a text message to 281-378-7181.

For written communication, Tennis Express provides the following main email address: cs@TennisExpress.com where you can ask the customer service team about your orders, delivery, and general information about the online store. Regarding coaches & team orders, apply to the company by using the following contact: Team@TennisExpress.com. You can contact Tennis Express right via its official website. For it, go to the “Contact Us” page and follow the email you need or fill out a contact form on the left.

If you need to visit the Tennis Express headquarters to discuss corporate-related matters with the company team in the conference room, go to 10771 Westpark Drive, Houston, Texas 77042, United States. Are you not oriented in the area where the head office is located? Carefully learn the Tennis Express address marked on the map before going to the headquarters.

Tennis Express provides different hours for communication by phone and personal visits of Houston Superstore. The company’s call center is available Monday through Friday from 8 a.m. to 8 p.m. CT, and from 9 a.m. to 6 p.m. CT on Saturdays and Sundays. The store’s doors are open during the following hours: Monday through Friday from 10 a.m. to 7 p.m. CT, from 10 a.m. to 6 p.m. CT on Saturday, and from 11 a.m. to 6 p.m. CT on Sunday.

Tennis Express Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call Tennis Express is 8008336615. 92% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday and Wednesday. The average call time is 4 minutes.

  • People call Tennis Express mainly because of return/ replace, product/ service, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Tennis Express Website:

Tennis Express Help Center:

Corporate Office Address:

Tennis Express, LP
10770 Westheimer Rd
Houston , Texas 77042
United States

Other Info (opening hours):

Store Hours:

Monday - Friday: 10:00 am - 7:00 pm CT

Saturday: 10:00 am - 6:00 pm CT

Sunday: 11:00 am - 6:00 pm


Call Center Hours:

Monday - Friday: 6:00 am - 12:00 am CT

Saturday - Sunday: 9:00 am - 6:00 pm CT

More contact details

Tennis Express Rating Based on 6 Reviews

Rating details

2.4
more details
Product or Service Quality
Advertised vs Delivered
Value for money
Website

Rating stats

Rating trend

Summary of Tennis Express Customer Service Calls

25 TOTAL
CALLS
03:52 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tennis Express?

Return/ Replace Question:

  • “Return and reorder status”
  • “Return”
  • “I need a returning label”

Product/ Service Question:

  • “A problem with my order”
  • “Having problems with my product order”
  • “Haven't recieved product”

Shipping and Delivery Question:

  • “Missing item in my order”
  • “Sent wrong racquet grip size”
  • “Haven't received credit”

Request for Information Question:

  • “Need to update my address on my order”
  • “Status on order”

Account Question:

  • “Order 4064786. Plus, my phone number seems to be blocked, I cannot call you”

Other Question:

  • “Info about tennis shoes”
  • “Clothing items”
  • “Order I placed last night”

Compare Tennis Express Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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