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I signed up for the Tennis Channel on August 21, 2022, based on its homepage advertising that implied that I'd be able to watch the U.S. Open.
It cost $119/year. When the U.S. Open began, I tried to sign on the watch only to discover that the Tennis Channel doesn't have the broadcast rights to the U.S. Open.
I could only watch the non-prime-time, less important matches and video tapes; nothing of importance live. When I complained to the Channel, I was told that I was eligible for a refund for only 24 hours. With modern technology, I'm sure the Channel could tell that I didn't even try to watch the Channel until the Open began on August 29th. Not only was I scammed by its deceptive marketing but I'm stuck with a useless product that will not let me watch what I thought I was paying for.
This refund policy should be considered consumer fraud given that there was no notice that access to the U.S. Open would be severely limited. The grotesque unfairness of this policy is unbelievable.
My request for a refund should be honored. Consumers, please be aware that Tennis Channel/Sinclair Broadcasting is not consumer-friendly and has draconian refund policies not at all connected with the consumer's ability to use the website.
User's recommendation: Avoid the Tennis Channel/Sinclair Broadcasting and Its Deceptive Marketing.
Monetary Loss: $119.
Preferred solution: Full refund.
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