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Ten Thousand Phone Numbers and Emails

Customer Service Number:

  • (631) 970-4143
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How to Contact Ten Thousand?

Most Popular Number:

(631) 970-4143
Total calls: 14 Last call: Jul 16, 2025
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PissedConsumer Reporter

Ten Thousand customer service phone number is 631-970-4143. You can receive general information about the company via this support number. In case you have problems with ordering items or want to exchange the wrong size, or receive a consultation from a specialist, turn to the telephone number. You will talk with the customer care department representative and discuss the problem. Specialists provide information via the Ten Thousand phone number. The line is accessible within business hours.

Ten Thousand email for US orders is support@tenthousand.cc. You can send your general or order inquiries.
The Ten Thousand contact team considers the requests within business hours. You can indicate your contact information in the letter and receive the response on the phone. The answer will be available in 2-3 days.

Ten Thousand address is 61 Broadway, Suite 2210 New York, New York 10006
United States. The location of the Ten Thousand headquarters you can use as mailing. Send the letters to the administrative specialists of the company to report about the issue, and bring the claim or complaint. The company is represented in two regions. To place the order online you can choose Canada or the USA area. Select the appropriate button at the right-hand side of the page.

Ten Thousand hours are Monday through Friday from 9 a.m. to 5 p.m. EDT. On weekends the support team is out of the office. The Ten Thousand live chat is accessible within the operation time.

Ten Thousand Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Ten Thousand Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    82% phone 18% email
  • The best phone number to call Ten Thousand is 6319704143.

  • The longest wait times are on Tuesday, while the shortest are on Monday and Friday. The average call time is 4 minutes.

  • People call Ten Thousand mainly because of return/ replace, request for information, payments and charges.

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PissedConsumer Club

Contact Information

Ten Thousand Website:

Ten Thousand Help Center:

Corporate Office Address:

Ten Thousand, Inc.
61 Broadway, Suite 2210
New York, New York 10006
United States

Ten Thousand Rating Based on 4 Reviews

Rating details

2.5
more details
Product or Service Quality
Discounts and Special Offers
Warranty
Price Affordability

Rating stats

Rating trend

How Good is Ten Thousand's Customer Service?

Daiveon Klb
Daiveon Klb
Feels Disappointed | Jun 18, 2025

I had the worst experience ever. It is so ridiculous that you cannot talk to a live real person regarding your order. I paid to expedite my order which was never sent out until three days later so I should get that money back. Why pay for expedited order if it didn’t get expedited I would never recommend this place to anybody. It is very concerning that you can’t talk to anybody and when you talk to the live chat, they can’t answer any questions for you. They said it’s out of their control so what’s the point very discouraged with this place?

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Alyzah Rti
Alyzah Rti
Feels Neutral | Aug 08, 2024

Never had issues, but don't like that I never received a phone call back from anyone.

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Summary of Ten Thousand Customer Service Calls

38 TOTAL
CALLS
02:34 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ten Thousand?

Return/ Replace Question:

  • “Return”
  • “Trying to return 2 items!!!!”
  • “Trying to return 2 orders. Over it!!!”

Shipping and Delivery Question:

  • “Have not received order that was place on 12/2”
  • Missing items
  • “Wrong size”

Request for Information Question:

  • “Need information”
  • “Need help with two returns”
  • “Question about a credit”

Payments and Charges Question:

  • “Explanation on disappearing discount offer”

Account Question:

  • “Forgot discount code”

Other Question:

  • “Regarding order”
  • “Not sure if order went through.”
  • “Order did it ship out yet”

Compare Ten Thousand Customer Service To

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