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Contact Ten Thousand Customer Service

How to Reach a Person at Ten Thousand

Verified Contact Information

Customer Service Number:

  • 1-631-970-4143
Call customer service

Ten Thousand Email:

Customer Service
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Ten Thousand Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Ten Thousand Phone Number
1 (631) 970-4143
Average Calls duration
3 minutes
Most Popular Ten Thousand Email Address
support@tenthousand.cc
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
79% phone, 21% email
Common Reasons for Contact
Return/ replace, activation/ cancellation and request for information
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Ten Thousand?

Most Popular Number:

(631) 970-4143
Total calls: 22 Last call: Mar 21, 2026

Ten Thousand customer service phone number is 631-970-4143. You can receive general information about the company via this support number. In case you have problems with ordering items or want to exchange the wrong size, or receive a consultation from a specialist, turn to the telephone number. You will talk with the customer care department representative and discuss the problem. Specialists provide information via the Ten Thousand phone number. The line is accessible within business hours.

Ten Thousand email for US orders is support@tenthousand.cc. You can send your general or order inquiries.
The Ten Thousand contact team considers the requests within business hours. You can indicate your contact information in the letter and receive the response on the phone. The answer will be available in 2-3 days.

Ten Thousand address is 61 Broadway, Suite 2210 New York, New York 10006
United States. The location of the Ten Thousand headquarters you can use as mailing. Send the letters to the administrative specialists of the company to report about the issue, and bring the claim or complaint. The company is represented in two regions. To place the order online you can choose Canada or the USA area. Select the appropriate button at the right-hand side of the page.

Ten Thousand hours are Monday through Friday from 9 a.m. to 5 p.m. EDT. On weekends the support team is out of the office. The Ten Thousand live chat is accessible within the operation time.

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Contact Information

Ten Thousand Website:

Ten Thousand Help Center:

Corporate Office Address:

Ten Thousand, Inc.
61 Broadway, Suite 2210
New York, New York 10006
United States

Summary of Ten Thousand Customer Service Calls

46 TOTAL
CALLS
02:20 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ten Thousand?

Return/ Replace Question:

  • “Need order number for exchange of goods”
  • “Need to change my return to keep and pay difference”
  • “Exchange shorts”

Shipping and Delivery Question:

  • “Missing package”
  • “Have not received order that was place on 12/2”
  • Missing items

Request for Information Question:

  • “Need information”
  • “Need help with two returns”
  • “Question about a credit”

Activation/ Cancellation Question:

  • “Cancellation”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Explanation on disappearing discount offer”

Account Question:

  • “Forgot discount code”

Other Question:

  • “Agent”
  • “Regarding order”
  • “Not sure if order went through.”

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