My wife and I just purchased our second memory foam mattress. The first one was spectacular from the first to the last night.
We just replaced it with a Tempurpedic Contour (hard). This was the recommedation of the sales person at Gardner-White in Michigan (soft-med). After 2 nights, my arms and shoulders are falling asleep and my wife has terrible back ache. We contacted Gardner-White to resolve the issue.
They said that Tempurpedic "requires" a 90-day break-in period (lie) and there was nothing they could do. I contacted Tempurpedic who verified they "recommend" a 30 day break-in, not 90, but there was nothing they could do.
Now we are stuck with slab o granite that we can use and no one willing to help. I'm confident Tempurpedic has a mattress for us, but given their poor response and unwillingness to help, the replacement WON'T me a Tempurpedic.
Product or Service Mentioned: Tempurpedic Mattress.