IMy wife and I bought a $7500.00 King Matress and Ergo motorized bed system in June 2008. The mattress is ok (I am not sure its a $4500.00 value) but after 42 months of normal two people sleeping on it, one of the motors gave up and the bed would not come down!
After three days of sleeping on a guest bedroom (on another 20+ year different motorized bed) we were able to contact the service department who let us know that we could BUY a motor for $300 and (here's the kicker) INSTALL IT OURSELVES!
Stay away from these scam artists! There are other reputable motorized bedding systems out ther who actually stand behind their product!
Product or Service Mentioned: Tempurpedic Mattress.