after only two years of usage the mattresses do sag it is not possible to find easily the hot spot for sleeping since it is like a sleeping in a hammack
the company tempur pedic gives us a hard time it is like a kindergarten going through measurements which one canot obtain unless the person actually sleeps on it
forget putting wires accross just sleep on it
they ask u to do this and that and I do not even understand the wording
they refuse to send to send a technician for a multi thousand dollar mattresses i expected this to be a more serious company very disappointing to deal with these people giving me the run around for nothing
Product or Service Mentioned: Tempurpedic Mattress.
Reason of review: Warranty issue.
Monetary Loss: $4000.
Preferred solution: Full refund.
I didn't like: Lack of concern about warranty.