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4 comments

after only two years of usage the mattresses do sag it is not possible to find easily the hot spot for sleeping since it is like a sleeping in a hammack

the company tempur pedic gives us a hard time it is like a kindergarten going through measurements which one canot obtain unless the person actually sleeps on it

forget putting wires accross just sleep on it

they ask u to do this and that and I do not even understand the wording

they refuse to send to send a technician for a multi thousand dollar mattresses i expected this to be a more serious company very disappointing to deal with these people giving me the run around for nothing

Product or Service Mentioned: Tempurpedic Mattress.

Reason of review: Warranty issue.

Monetary Loss: $4000.

Preferred solution: Full refund.

I didn't like: Lack of concern about warranty.

  • Short Life
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Anonymous
#1663435

Horrible and dishonest company that rips people off. They take your hard earned money and screw you over with a useless warranty.

They deny claims so they don't have to accommodate the customer. Biggest mistake buying their sagging lack of support piece of garbage mattress. Over $4,000 and stuck with it and they DON'T CARE.

Don't waste your money on this lying company. I called to appeal the denial we'll see, not holding my breath.

Anonymous
#1643701

they did not even give me a reason for rejecting the warranty

Anonymous
#1642609

I agree that Tempur-pedic does not care

Anonymous
#1611131

I TOTALLY AGRE I HAD SAME PROBLEM ON EVERY THING DESCRIBED

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