I bought my bed only a few months ago. I bought it for my back, no complaints about the bed the I have a major complaint about the remote.
It fell to the floor and now it doesn't work. I can't believe after spending over $3000.00 and the remote is so delicate that it doesn't withstand a fall. I have had tons of tv remotes, expensive and cheap, and not one has ever broken by falling to the floor. The worst thing is, I had to pay another $91.00 to get a new remote.
It blows my mind. It's hard to digest that a highly recommended product can't make a better remote.
Very unhappy customer.