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The national office has no input or concern as to how Tempurpedic retailers operate. Its basically tough luck if the retailer lied to you.

They expect yoy to purchase online or over the phone to give you the time of day.

I hate this mattress and now I hate the entire company.

Product or Service Mentioned: Tempurpedic Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1611136

I feel the exact same way I am going to try and get local news channel 2 on my side to look at all the e-mails back and forth I had with company and come check out my mattress hopefully when every one sees it on the news less people will buy them. the company is not at all respectful of your concerns.

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