Purchased two Tempurpedic mattresses, one being the Simplicity Full mattress, on Labor Day weekend, through a local mattress company in Las Vegas NV. First delivery date was scheduled on Sept 9th.
Received call that the simplicity was on back order because of the sales promotion offered. New delivery date was scheduled for Sept 26th. Just received call that mattress is still on back order and will not arrive until Oct 3rd! Very frustrated and not very good customer service.
I feel Tempurpedic should do what ever is necessary to produce & manufacture their product and fulfill their sales obligation to their customers.
Having to wait over a month for delivery?? Come on!
Product or Service Mentioned: Tempurpedic Mattress.