Clients seeking TELUS Health's help over the phone can use one of the following contact numbers. Residents of Edmonton can dial the toll-free number 1-866-446-1700 for inquiries. To consult the agents in Winnipeg, use 1-800-461-9722 to call or message during office times. The customer service team also handles user concerns in the company's Calgary branch at +1-403-355-3700. Consumers seeking to reach TELUS Health support in Fredericton can call +1-506-458-9081. To call the company office in Halifax, +1-902-429-8013 is the number. The TELUS Health phone number +1-418-990-7000 is active for consumers in Québec. For Toronto-based users, +1-416-445-2700 is the number for consultation.
Email TELUS Health customer service using one of the following published addresses. For information or help from the agents at Health MyCare, mycare@telus.com is the email address. Clients seeking to consult Health One can write to hello@lifeworks.com between the TELUS Health hours. To reach the business agent for general information about the company, info@telushealth.com is the email address. Those with job applications and career-related inquiries can use talentacquisitiononboarding@telushealth.com to reach out. The TELUS Health contact email, privacyhealth@telus.com, is for legal and privacy inquiries. Lastly, consumers with media-related concerns can use the TELUS Health email media@telushealth.com to reach the respective agent for assistance. That would ensure effective solutions to their problems within a few hours or days.
Customers unable to resolve their problems online can consult the agents at the TELUS Health headquarters for in-person assistance between business hours. The address is TELUS Health, 630, Rene-Levesque, Montreal, Quebec H3B 1S6, Canada. Users can also reach the corporate office via mail. To do so, they can send a letter to the TELUS Health address c/o Privacy Officer, 25 York St., 30th Fl., Toronto, ON M5J 2V5, explaining the issue in detail and supporting it with relevant proof. That would ensure safe communication and effective solutions to their problems within a few days or weeks.
The TELUS Health offices are open Monday through Friday between 7:00 AM and 4:00 PM. Clients can also consult online for efficient assistance between these times. The option to email is available all day but does not ensure a quick response. Customers seeking to resolve their concerns efficiently outside working hours can benefit from the featured information on the company website.
To reach the support team via the TELUS Health website, open it in your browser and click Contact Us or Support on the homepage. This will direct you to several options for consultation on a new page. Those include initiating a TELUS Health chat, emailing, calling, or reaching out on Twitter. Users can also consult the information on the Support page directly for self-assistance. For efficient responses, those submitting a request to TELUS Health customer service should do so between business hours.