Skip to content

Contact TELUS Health Customer Service

How to Reach a Person at TELUS Health

Verified Contact Information

Toll-Free Number:

  • 1-866-446-1700
    Office in Edmonton, AB, Canada
Call Now
Send Message

Customer Service:

  • 1-800-461-9722
    Office in Winnipeg, MB, Canada
  • +1 403 355 3700
    Office in Calgary, AB, Canada
  • +1 506 458 9081
    Office in Fredericton, NB, Canada
  • +1 902 429 8013
    Office in Halifax, NS, Canada
  • +1 514 878 9090
    Office in Montréal, QC, Canada
  • +1 613 238 4272
    Office in Ottawa, ON, Canada
  • +1 418 990 7000
    Office in Québec, QC, Canada
  • +1 416 445 2700
    Office in Toronto, ON, Canada
  • +1 604 642 5200
    Office in Vancouver, BC, Canada

Customer Service:

mycare@telus.com
Health MyCare
hello@lifeworks.com
Health One

General Info:

info@telushealth.com

Jobs/ Career:

talentacquisitiononboarding@telushealth.com

Legal:

privacyhealth@telus.com
Privacy Inquiries

Media:

media@telushealth.com

TELUS Health Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular TELUS Health Phone Number
1 (866) 446-1700
Average Calls duration
1 minute
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Account, return/ replace, payments and charges
View full overview

How to Contact TELUS Health?

Clients seeking TELUS Health's help over the phone can use one of the following contact numbers. Residents of Edmonton can dial the toll-free number 1-866-446-1700 for inquiries. To consult the agents in Winnipeg, use 1-800-461-9722 to call or message during office times. The customer service team also handles user concerns in the company's Calgary branch at +1-403-355-3700. Consumers seeking to reach TELUS Health support in Fredericton can call +1-506-458-9081. To call the company office in Halifax, +1-902-429-8013 is the number. The TELUS Health phone number +1-418-990-7000 is active for consumers in Québec. For Toronto-based users, +1-416-445-2700 is the number for consultation.

Email TELUS Health customer service using one of the following published addresses. For information or help from the agents at Health MyCare, mycare@telus.com is the email address. Clients seeking to consult Health One can write to hello@lifeworks.com between the TELUS Health hours. To reach the business agent for general information about the company, info@telushealth.com is the email address. Those with job applications and career-related inquiries can use talentacquisitiononboarding@telushealth.com to reach out. The TELUS Health contact email, privacyhealth@telus.com, is for legal and privacy inquiries. Lastly, consumers with media-related concerns can use the TELUS Health email media@telushealth.com to reach the respective agent for assistance. That would ensure effective solutions to their problems within a few hours or days.

Customers unable to resolve their problems online can consult the agents at the TELUS Health headquarters for in-person assistance between business hours. The address is TELUS Health, 630, Rene-Levesque, Montreal, Quebec H3B 1S6, Canada. Users can also reach the corporate office via mail. To do so, they can send a letter to the TELUS Health address c/o Privacy Officer, 25 York St., 30th Fl., Toronto, ON M5J 2V5, explaining the issue in detail and supporting it with relevant proof. That would ensure safe communication and effective solutions to their problems within a few days or weeks.

The TELUS Health offices are open Monday through Friday between 7:00 AM and 4:00 PM. Clients can also consult online for efficient assistance between these times. The option to email is available all day but does not ensure a quick response. Customers seeking to resolve their concerns efficiently outside working hours can benefit from the featured information on the company website.

To reach the support team via the TELUS Health website, open it in your browser and click Contact Us or Support on the homepage. This will direct you to several options for consultation on a new page. Those include initiating a TELUS Health chat, emailing, calling, or reaching out on Twitter. Users can also consult the information on the Support page directly for self-assistance. For efficient responses, those submitting a request to TELUS Health customer service should do so between business hours.

PissedConsumer Club

Contact Information

TELUS Health Website:

TELUS Health Help Center:

Corporate Office Address:

TELUS Health
630, Rene-Levesque
Montreal, Quebec H3B 1S6
Canada

Other Info (opening hours):

Mailing Address:

c/o Privacy Officer

25 York St., 30th Fl.

Toronto, ON M5J 2V5

More contact details

Why Customers Call TELUS Health?

Top Reasons of Customers Calls

  • Account 27%
  • Customer Inquiries & Issues 27%
  • Return/ Replace 18%
  • Payments and Charges 9%
  • Product/ Service 9%
  • Request for Information 9%

Account

27%
  • "Account Locked"
  • "Merge my account from a different clinic"

Customer Inquiries & Issues

27%
  • "Nichole brown"
  • "X-ray result"

Return/ Replace

18%
  • "Return to work"

Payments and Charges

9%
  • "Billing issus"

Product/ Service

9%
  • "Accessing EAP details for claims"

Request for Information

9%
  • "Questions about a call in request"

Looking for a Different Company?

Find customer service contacts for other companies in Hospitals, Clinics and Medical Centers.
Memorial Sloan Kettering Cancer Center
Customer Support Channels:
Phone
Email
Help Center
Social Media
The Senior List
Customer Support Channels:
Phone
Email
Help Center
Social Media
Aaron Cohen Gadol
Customer Support Channels:
Phone
Email
Help Center
Social Media
Diagnostic Imaging Centers
Customer Support Channels:
Phone
Help Center
Social Media

Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about TELUS Health? What happened? What can we help you with?
Submit review Don't show this popup