Bait and switch by Teleflora
Side by Side what I ordered is the 1st pic, what I received is 2nd pic and customer service replied I got what I ordered and informed me no roses are included in their web photo and went on to say that it comes with carnations.Um hello, roses are in fact in photo 1 and I got NO FLOWERS included in what was received in photo 2.
I was very surprised by their oh well you get what you get attitude in their reply to my direct cust complaint. I will NEVER EVER use teleflora again based on their customer service alone not to mention the cheezy arrangement that was sent.
They do not stand behind what they advertise.Bait and Switch is what it is.
More Review Details
|Product or Service Quality|
- Reason of review:
- Not as described AND poor cust service.
- Monetary loss:
- Product or service
- Teleflora All Is Bright Bouquet
- Review category
- Flowers / Florist
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