last wednesday, i was getting my car repaired, routine maintenance at the car dealer i bought my car from(atlantic auto mall).. seems simple enough. However, when it came time to pay, i wrote a check for 159.76, and the cashier said declined. Declined !?!? She shows me the receipt, and it shows the Telecheck name, and the words 'Denial Record', with a Code 3. Imagine that, I'm a code 3 !!!! Meanwhile, all of this is going on with the waiting area full of people. How,embarrassing. She shows me to a phone, and I call the 1-800 number for Telecheck. I follow the prompts, and finally get to a human being. All I can say about the person from Telecheck, is that she is a real ***. Rude, snotty, and a mouth on her.
Finally, a valet, who was going to drive me to the bank, shows me to the ATM machine that they actually have at Atlantic Auto Mall. Why the cashier did not point this out at the beginning, I have no idea. I take my cash out, got back to the cashier, pay my bill, and off I finally went.
I am very upset with Telecheck. They are abusive. And why a merchant would allow Telecheck to harrass their customers, is beyond me.
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- Monetary loss:
- Product or service
- Car Maintenance Schedule
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- Service Centers and Repairs