The Telecharge phone number for customer service inquiries is 1-212-239-6210. You can also contact support agents at 1-800-543-4835. The customer care assistants will provide information about the show and help with ticket booking. The helplines are operational daily between 9 a.m. and 8 p.m. ET. If you have difficulties accessing or navigating their website, report the issue at 1-212-239-6222. The Access Service Assistance is also available at 1-866-300-9761. If you have questions about group bookings, the customer service representatives at 1-866-302-0995 are ready to answer. You can discuss the Data Protection-related inquiries at 1-833-967-0685. Spanish-speaking customers can receive help at 1-212-239-6240. Customer support in Japanese is available at 1-212-239-2959.
You can contact Telecharge customer service from the Contact Us page of their website if you have issues with your tickets. Click the Sign In button in the top right corner of the homepage and enter your credentials. Visit the Contact Us page and select the Find My Order link. You will need your order number to see the information about the purchased tickets. You can also learn more about the Group Discounts and Student Theater Trips by clicking the Broadway Inbound link on the Contact Us page. If you have questions about payments with their Gift Cards, click the Gift Card Page link to see the details.
The Telecharge email address to reach customer support with ticket-related questions is tickets@telecharge.com. If you didn’t get the confirmation after purchasing the ticket or can’t find your confirmation email, write to the customer service team at this address for assistance. You can also contact the Help Center for information and support at feedback@telecharge.com. The customer care representatives can provide your order number, help with the issues regarding the show coming up in the next 72 hours, or assist with accessibility difficulties. The same email address can be used for Privacy Policy and Data Protection inquiries. If you have questions about group discounts, email the support advisors at info@broadwayinbound.com.
