Contact Telecharge Customer Service
Telecharge Phone Numbers and Emails
Toll-Free Number:
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(800) 447-7400
Customer Service:
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(212) 239-2959Japanese
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(212) 239-6240Spanish
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(888) 889-8587TTY
Telecharge Emails:
How to Contact Telecharge Customer Service?
Most Popular Number:
| Total calls: 78 | Issues resolved: 4 | Last call: Jan 20, 2025 |
Telecharge Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Telecharge is 8004477400. 84% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Wednesday. The average call time is 3 minutes.
Be prepared for the call as Telecharge may ask you for the following information to identify you as a customer: email, order id or tracking no or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Telecharge is 8004477400. 84% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Wednesday. The average call time is 3 minutes.
Be prepared for the call as Telecharge may ask you for the following information to identify you as a customer: email, order id or tracking no or phone number.
People call Telecharge mainly because of return/ replace, product/ service and request for information.
100% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Telecharge is tickets@telecharge.com. 67% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Telecharge Website:
Telecharge Help Center:
Corporate Office Address:
How Good is Telecharge's Customer Service?
Summary of Telecharge Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Telecharge?
Product/ Service Question:
- “Purchase”
- “YOU ARE NOT ALLOWING ME TI BUG TIC INLINE KEEP MNOCKING ME OUT”
- “Error in order”
Return/ Replace Question:
- “Exchange ticketd”
- “We had a death in the family. Is it possible to change the date of our tickets”
- “Exchange”
Request for Information Question:
- “Checking on tickets”
- “I ordered 6 tickets to Back to the Future Nov 23 they are all in the same row but they don't seem to be next to each other how do I fix that”
- “Looking for Certain tickets”
Refund Question:
- “Shakira tix refund”
- “Refund Covid positive”
- “Take Me Out Refund”
Activation/ Cancellation Question:
- “Cancel tickets”
- “Cancel Romeo and Juliet”
Payments and Charges Question:
- “I was charged but have no comfirmation”
- “Hopefully did not charge wrong seat”
Website/ Application Question:
- “Can’t download my tickets”
Shipping and Delivery Question:
- “I didn't receive my tickets”
Account Question:
- “Cannot log in”
Other Question:
- “Quisiera ver la manera de que pudiera revolcarse el dinero de un boleto”
- “Rescheduling”
- “Rescheduling Tickets”
Compare Telecharge Customer Service To
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