Telcel Phone Numbers and Emails

Toll-Free Number:

  • (800) 220-9518

Telcel Contact Information

Telcel Website:

Telcel Help Center:

Corporate Office Address:

Telcel
Lago Zurich, Granada,
Distrito Federal, 11520
Mexico
Edit Business Info

Telcel Rating Based on 2 Reviews

Rating details

1.9
more details
Reliability
Advertised vs Delivered
Website
Customer service

Rating stats

Rating trend

Summary of Telcel Customer Service Calls

20 TOTAL
CALLS
02:28 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Telcel Customer Service?

Product/ Service Question:

  • “Disconnect line”
  • “My internet is working”

Cards Question:

  • “Information about SIM card”
  • “Won't take master card”

Staff Question:

  • “No services at all”

Payments and Charges Question:

  • “Payment”

Other Question:

  • “Want to chage my number”
  • “Using up data too fast”
  • “Inquiring”

About

Telcel Pros and Cons

Pros: Normally very good

Telcel reviews and complaints

Telcel is ranked 280 out of 1637 in Telecommunications category

Edit Description

Compare Telcel To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

NewsGroupDirect
6 reviews
2.0
NetAudioAds
3 reviews
Telmex
39 reviews
1.6
Write a review
Do you have something to say about Telcel? What happened? What can we help you with?
Submit review Don't show this popup