Ordered a phone case on Sat.for a galaxy s6 when order was placed, their system changed it to an iphone.
Emailed immediately after, no responses all weekend, understandable. Monday morning came called 7am spoke to someone who said this has happened several times before was sent an email stating someone from claims department would contact me, they also stated they emailed the dept. that fixes bugs. Received an email on Wednesday stating product had been shipped, again emailed immediately.
Next day Thursday received an email from Isabeau saying pretty much cant do anything about it as the product had shipped and order is closed.
Called him on the fact that ut was their mistake snd theur coworker said so as well and his answer was exactly the same.Came home today and what did I have in the mail.....a phone case I can never use!
More Review Details
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
|Discounts and Special Offers|
|Privacy and Data Security|
|Advertised vs Delivered|
You May Also Like
- "Ordered a "Gildan Hoodie for the campaign ***Limited Edition***" on a bearded dragon which my son has 4 at home, and thought this would be an awesome bday gift! Ordered..."
- "I purchased a sweatshirt and a tshirt and got it shipped to peru. order number is: 556f365f9dee3ef77804d72e After a few days, the package arrived. The Tshirt is OK but, the sweatshirt is..."
- "I go shirts and they were the wrong name on them. I have tried everything to get a response. I am getting now where for 2 weeks now..."
- "Looking for teaching jobs in Vietnam? Don't go to Thai Binh Duong or Thái Bình Dương center. They stand for broken promises, take money from teachers without telling, lying about..."
- "This clinic removes all of the many negative comments almost immediately from its Instagram page..... but sometimes you catch one before it disappears! Nadia's comment has already vanished! Check for..."
- "Surprise by hubby purchased me my 1st real life like doll was a huge disappointment & cost way to much-Abby Rose, described as real like, blue eyed baby-has purple eyes,..."
- "i have placed an order on last yearseptember and still did not receive it.I've been emailing them ever since, a month later (after emailing so many times)they reply to me..."
- "Hello i bought a pair of asics shoes in December i use them once a week and only on court i do not got to club wearing them, they were..."
- "Our experience started three months ago as the seal of our coffee machine went and we had to sent in for repair after about two months we got the machine..."