Teechip Mug Review from Mount Laurel, New Jersey

238 of 1059 Teechip reviews

Ordered a coffee mug and it arrived broken. I emailed the company twice with a picture of the broken mug & received an email saying someone will get back to me and so far nothing. I would not recommend ordering anything from this company.

This review is a subjective opinion of a user.
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Reason of review:
Damaged or defective
Product or service
Boxer Mug
Review category
Auctions and Internet Stores
review #934929
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238 of 1059 Teechip reviews
Anonymous

Nov 22, 2016 #1244692 Ottawa, Ontario, Canada

I received my mug which came broken; what is the phone number where i can reach them?

0 1 Reply
TeeChipRep

Oct 13, 2016 #1226367 Indianapolis, Indiana, United States

Teechip verified representative

Hello,
I am very sorry to hear of the delay in email response and the frustration that you have experienced with your order. This issue is something that we should be able to get resolved for you quickly through the claims process. Please provide me with your eight digit order number and I will be able to address this packing issue for you.
Thank you,
Emily

0 2 Reply
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