Teechip - Shipped wrong product - no response to the claim
I purchased a sweatshirt and a tshirt and got it shipped to peru.
order number is: 556f365f9dee3ef77804d72e
After a few days, the package arrived. The Tshirt is OK but, the sweatshirt is not what I ordered.
I filed a claim via teechip chat but never received an email from the seller. When I requested an estimated time for when I the claim representative will contact me the chat representative told me there was no SLA!
Also, I have tried, without success, to contact teechip over the phone. After two calls waiting around 20 minutes each, it redirected me to a voice mail, both times.
I'm enclosing two pictures. What I ordered (verizon stamp) what I received (some university I don't know).
I demand an answer from teechip.
More Review Details
- Reason of review:
- Damaged or defective
- Preferred solution:
- Deliver product or service ordered
- Monetary loss:
- Product or service
- Review category
- Footwear and Clothing
You May Also Like
- "i purchased a sweat shirt online from TEECHIP.comin early jan 2016. the lettering on the shirt was not complete and of poor quality. i contacted them and have not heard..."
- "I ordered a t-shirt for my husband on 11/13/15 and I received an email on Wednesday, 11/25/15 stating it was "delayed due to the large number of orders." I..."
- "I got a Tee Shirt instead of a Hoodie I ordered and I haven't gotten anything back from then other than canned responses. The hoodie was a XL Men's hoodie...."
- "They do not stand behind their products. Purchased chain saw it ran for less than 2 minutes and froze up and they said nothing they could do. DO NOT BUY..."
- "My wife’s Asus laptop screen started flickering 4 days before the warranty was up. This was the only stroke of luck in the whole scenario that follows. Checked the device..."
- "My local company purchased by Amerigas, my tank, my delivery invoices, and my bill stated to make checks out to Silsbee Propane the price per gallon goes up every delivery,..."
- "I have been frustrated with sears repair process for a long time. My husband and I purchased a used front load washer from the sears outlet in Kentucky. ..."
- "I purchased a lot of orders and they were sent out within 24 hours. They have a great variety of products, we can buy cellphones, tablets, accesories, electronics, tools, smartwatches, etc. They..."
- "Is a store that satisfies all the needs, I love it seems very good and it certainly makes the difference with respect to other websites, offers great quantity of products..."