Olympia, Washington
1 comment
100% full Not resolved

I ordered a shirt I really liked from TeeChip. The garment arrived with areas not printed or colored and other colors changed or removed...Blue's printed green and yellow. I contacted TeeChip customer support via email and two weeks later they replied stating:

"I can definitely assist you. We don't accept refunds or exchanges... However if you have a flawed garment, your item was miss-sent, or you are unsatisfied with the quality we will compensate for that by filing a claim with our claims department. Please let me know if you would like to move forward with this resolution..."

I further contacted TeeChip three times requesting to file a claim. TeeChip ignored all of my emails and kept my money. Terrible customer service and a bait-and-switch sales tactic.

I will stay far away from TeeChip and you should too!

Review about: Teechip Custom T-Shirt.

I didn't like: Very poor customer service, No response from customer support team, Not receiving paid for product.

Review #804471 is a subjective opinion of a user.

2.1
Discounts and Special Offers
Billing Practices
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Turnaround Time
PRODUCT OR SERVICE
Teechip T-shirt
Reason of Review / Monetary Loss Poor customer service / $28
Preferred solution Full refund or delivery the product ordered printed as advertised.

Had an Experience with Teechip?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
TeeChipRep
#1165389
Teechip Verified Representative
Hello,
I apologize for the inconvenience this has caused. That is certainly not the TeeChip standard we strive to provide. Please send your name, your order number, and email address to escalations@teechip.com. I will be more than happy to help resolve this for you. I look forward to hearing from you.

You May Also Like

"I ordered a T-rex ugly christmas sweater from here on October 25, 2015. I received a order delay on November 3, 2015, and it was then shipped on November 12...." Read more
"I ordered a shirt back in June. When I got my shirt, it was the correct size and color, but the image was incorrect. I contacted customer service and was..." Read more
"I ordered a tee shirt advertised on Facebook. I was so excited, anxiously awaited the arrival and bragged to all of my friends. What a horrible disappointment!!!! The..." Read more
"...1/2 a dog poster and very poor quality print. Later after I filed a dispute with pay pal I received only 1 cat print..." Read more
"We bought $1800 worth of concert tickets with assigned rows and seats - they were delivered as SRO's - online rep said we could sell them on their website and..." Read more
"I purchased this approximately 6 years ago. The set consists of a sofa, recliner, chair and ottoman. I notified Ashley Furniture customer support 2 years ago that my furniture started..." Read more
"If I could rate this florist company a 0 I would. This place is a scam o order my God mother a beautiful arrangement on yesterday I paid $15 to..." Read more
"Charging more than original move-in special agreed to in November 2016. Spoke with customer service multiple times (a lot of hours). In January after being transferred multiple times, I spoke..." Read more