Katy, Texas
1 comment
Not resolved

The first shirt I received was printed crooked.The shirt was uncomfortable and tight on the arms.

When I contacted TeeChip about the issue they required photographic proof, fine. In every contact I also asked for a different style shirt. I received a response saying my reprint was being processed. Awesome, I get my reprinted shirt and it's the same uncomfortable shirt as the first time.

They completely ignored my sizing/quality issue of the physical shirt. Customer satisfaction is not TeeChips goal.

Their goal is to sell low quality, overpriced shirts that are difficult to return for a refund.

Review about: Teechip Custom T-Shirt.

Review #803858 is a subjective opinion of a user.

2.8
Customer service
Billing Practices
Privacy and Data Security
Turnaround Time
Discounts and Special Offers
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Teechip T-shirt
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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TeeChipRep
#1165431
Teechip Verified Representative
Hello,
I apologize for the inconvenience this has caused. That is certainly not the TeeChip standard we strive to provide. Please send your name, your order number, and email address to escalations@teechip.com. I will be more than happy to help resolve this for you. I look forward to hearing from you.

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