Dubuque, Iowa
1 comment
Not resolved

The item I purchased wasn't as pictured online.The online picture appeared as a dirty gray/dark shirt with a black print on front.

The item arrived as a pure black shirt with pure black print on front: virtually invisible. Furthermore, the 'large' size doesn't fit the same as my large shirts, so I suspect it may be an adolescent size.

Contacting teechip by email left no resolve, as they said the only way there can be ano exchange or return is if there is a physical defect with the item.They appear to have stopped communicating with me when I conveyed that the item did not match the pictured item online.

Review about: Teechip Custom Shirt.

Review #788171 is a subjective opinion of a user.

3.3
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
Turnaround Time
Website
Privacy and Data Security
PRODUCT OR SERVICE
Teechip Shirt
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

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TeeChipRep
Teechip Verified Representative
Hi
I am sorry to hear of the frustration that you have experienced with your order. That is certainly not the level of service we strive to provide here at TeeChip. Please provide your email address and order number and I will contact you via email shortly to resolve this issue.
I look forward to getting this handled as quickly as possible.
-Conner

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