Contact Techsmith Customer Service
Techsmith Phone Numbers and Emails
Toll-Free Number:
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(877) 205-7014
Technical Support:
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(517) 381-2300
Techsmith Email:
Techsmith Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Techsmith is 5173812300. 94% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday and Friday, while the shortest are on Saturday. The average call time is 2 minutes.
People call Techsmith mainly because of product/ service, request for information and activation/ cancellation.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Techsmith is 5173812300. 94% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday and Friday, while the shortest are on Saturday. The average call time is 2 minutes.
People call Techsmith mainly because of product/ service, request for information and activation/ cancellation.
18% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Techsmith is privacy@techsmith.com.
Contact Information
Techsmith Website:
Techsmith Help Center:
Corporate Office Address:
Summary of Techsmith Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Techsmith?
Product/ Service Question:
- “Technical qiestion”
- “Snagit all of sudden not working”
- “Camtasia is not working for my recordings”
Request for Information Question:
- “Need help navigating the app”
- “Want one on one appointment”
- “How to recover a snag”
Account Question:
- “Subscriptions”
- “Login page not working. After password, nothing happens on page.”
- “Can't access my account”
Cards Question:
- “Update my credit card”
Activation/ Cancellation Question:
- “Cancellation”
- “Trying to activate cam Tasia”
Payments and Charges Question:
- “Billing issues”
Return/ Replace Question:
- “Need to change camtasia to new computer”
Refund Question:
- “Refund”
Website/ Application Question:
- “Install”
Other Question:
- “Programe issue”
- “Software issue”
- “Editing issue in Snag-It”
Compare Techsmith Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.