On their official website, the company provides a Teachers Federal Credit Union phone number for customers: 1-800-341-4333. If you have general questions or want to discuss your account, you can also reach out through a TFCU contact chat service available Monday through Friday, from 8:00 AM to 6:00 PM, and on Saturday from 8:30 AM to 4:30 PM, Eastern Standard Time. To access this service, log in to the online banking system and select the 'Chat Now' option.
Based on the available information,Teachers Federal Credit Union does not offer round-the-clock customer support. The online chat TFCU hours are from Monday to Friday, 8:00 AM - 6:00 PM, and on Saturdays from 8:30 AM to 4:30 PM, Eastern Standard Time. Additionally, the bank's physical TFCU customer service branches are open Monday through Thursday, from 9:00 AM to 5:00 PM, on Fridays from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 2:00 PM. They are closed on Sundays.
The corporate office address for Teachers Federal Credit Union customer service is PO Box 9005, Smithtown, NY 11787-9005. You can use this address for all official correspondence with the credit union. It's a secure way to send confidential documents and receive an official Teachers Federal Credit Union headquarters response regarding your requested procedure. If you prefer to send an email, the company offers a web form that you can use to do so.