Tea Collection Phone Numbers and Emails

Toll-Free Number:

  • (866) 374-8747

Complaints/ Feedback:

  • (877) 374-8747

Legal:

  • (415) 321-2572
    Copyright Infringement Inquiries

Tea Collection Emails:

Customer Service
Legal
Copyright Infringement Inquiries
Media
Press Inquiries

Tea Collection Contact Information

Tea Collection Website:

Tea Collection Help Center:

Corporate Office Address:

Tea Collection
1 Arkansas Street, Studio B
San Francisco, California 94107
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6:00 am - 6:00 pm PT

Saturday - Sunday: 7:00 am - 1:00 pm PT

Fax:

+1 (415) 321-2478
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Summary of Tea Collection Customer Service Calls

5 TOTAL
CALLS
06:05 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tea Collection Customer Service?

Return/ Replace Question:

  • “When do holiday returns/ exchanges start. I would like to take advantage of friends and family”

Other Question:

  • “Order filled incorrectly”
  • “To stop sending emails and text messages.”
  • “Complaining”

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About

Tea Collection Return Policy
At Tea, Tea Collection sweat the details so The User of company services don't have to. The Company proudly stand by the quality of Tea Collection's' product. The User of Website can return any Tea product not marked ‘Final Sale' purchased on TeaCollection.com at any time for any reason. Sale items, too. Items marked Final Sale or included in Warehouse Sale promotions are considered final sale. No returns, exchanges, or price adjustments. Within 60 days of The Client's original purchaseThe Company will gladly provide a full refund to the original form of payment. After 60 days from The Customer's original purchase, Tea Collection will gladly provide store credit on TeaCollection.com. Once Tea Collection receive the original item(s), The Client of Tea Collection will receive a credit in the amount paid (excluding any shipping costs). For the best selection, place a new order online with the free shipping code from The Client's return confirmation email.
To read more: https://www.teacollection.com/help/returns-exchanges
Tea Collection Delivery Policy
To read more: https://www.teacollection.com/help/shipping-info
Tea Collection Terms of Service
Please review the following basic terms that govern The User's use of Tea Collection's' Site. Please note that The User's use of Company's Site constitutes The Customer's agreement to follow and be bound by those terms (the "Agreement"). Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Tea Living, Inc., and its subsidiaries and/or affiliates (collectively "Tea"). The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Tea and all other trademarks appearing at this Site are trademarks of Tea. The Contents of Tea Collection's' Site, and the Site as a whole, are intended solely for personal, noncommercial use by the users of Company's Site.
To read more: https://www.teacollection.com/terms-conditions
Tea Collection Privacy Policy
Tea Collection respects The Client's right to privacy. The Company may change or add to this privacy policy at any time without notice, so Tea Collection encourage The User of company services to review it periodically. Tea Collection reserves the right to vary this policy from state to state as required by law. By purchasing Tea Collection's' products or using Company's website, The Customer consent to the collection, use and disclosure of The Customer's personal information in accordance with the following privacy policy. The Company receive and may keep information voluntarily given to www.teacollection.com when The Client of Tea Collection decided to make a purchase from Tea Collection, register on the TeaCollection.com website, sign up for Company's Stay In Touch emails, or any other time The User of company services provide any information about The Client It might also include information The Client provide Tea Collection about other people. For example, The Client of Tea Collection may provide www.teacollection.com with some of the same information as above (name and address) for a merchandise gift recipient.
To read more: https://www.teacollection.com/privacy-policy
Tea Collection FAQ
Tea clothes run true to size, though every child is different. www.teacollection.com always recommend following the washing instructions on the label of the Tea garment. All of Tea Collection's' clothes are pre-washed and pre-shrunk. Tea Collection advise against using any detergents or stain removers that contain Oxiclean. The active agent in Oxiclean (Sodium Percarbonate) interacts with textiles, acting like a bleaching agent by removing dye. Time, sun exposure and heat will further exacerbate the bleaching effect. At the moment, Tea ships to the 50 The Company States and territories and Tea Collection ship Company's own products (but not 3rd party brands) to Canada. The item I want is sold out. The Company generally do not reorder items once they sell out. If www.teacollection.com do have any backorders coming in for an item, it will be specified in the item description. Please check the other sections in Company's help pages to see if The User's question is answered in another section.
To read more: https://www.teacollection.com/help/faq
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