The TBA Credit Union phone number, (800) 678-0987, is a toll-free helpline to reach customer service agents for inquiries during working hours. Users seeking to resolve a problem outside office hours can request assistance via (800) 543-5073. For cardholder disputes, please call (800) 600-5249 to connect with the relevant agent for immediate assistance. Lastly, (727) 570-4881 is the helpline available for overseas clients to consult for help. TBA Credit Union’s customer service handles several concerns over the phone, including account or online banking support, card services, loans, account maintenance, wire transfers, technical issues, and security reports.
Three options are available for a consultation via email. Consumers requesting general support can submit their issues and inquiries to tba@tbacu.com. If your purpose is to request information about the company's services and offerings, contact TBA Credit Union’s customer service at info@tbacu.com. Individuals with media-related concerns can use marketing@tbacu.com to submit their requests to the respective department via marketing@tbacu.com. After reviewing it, an agent will respond with a solution to their problems within a few hours.
The company handles all of its primary operations from its headquarters in Michigan. Clients who are unable to find satisfactory solutions to their problems online or who require further assistance from the agents can visit TBA Credit Union, Inc. at 630 E. Front St., Traverse City, MI 49686, United States. They can also consult the TBA Credit Union address via mail if arriving is not possible. However, this method should only be used if other means seem inconvenient and insecure due to the nature of your issue.
The company offices generally operate Monday through Friday between 9:00 AM and 5:00 PM. However, TBA Credit Union’s hours for customer service are between 8:00 AM and 9:00 PM; 5:00 PM to 8:00 PM on weekdays. Users can also discuss their issues with the agents on Saturday between 8:00 AM and 5:00 PM. That will ensure quick responses and a seamless experience.
