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Contact Tawkify Customer Service

How to Reach a Person at Tawkify

Verified Contact Information

Toll-Free Number:

  • 1-844-494-7280
Call customer service
Send Message

Tawkify Emails:

Claims
Customer Service
Media
Press Inquiries

Tawkify Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Tawkify Phone Number
1 (844) 494-7280
Most Popular Tawkify Email Address
contactus@tawkify.com
Issue Resolution Rate
Low (27% reported full resolution)
Tawkify Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
88% phone, 12% email
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Tawkify?

Most Popular Number:

(844) 494-7280
Total calls: 42 Issues resolved: 6 Last call: Nov 4, 2024

The Tawkify phone number to reach customer service is 1-844-494-7280. The support team is available at this helpline to deal with inquiries related to your account, matchmaking process, or other concerns and questions you might have. New users can call this number to learn more about service benefits, rules, sign-up requirements, and fees or for assistance with joining. Existing members can contact customer support at this phone line if they have difficulties accessing the website or account. The customer care agents at this number are also ready for your feedback, complaints, and suggestions. The same number can be used to discuss the Privacy Policy concerns with the Data Protection Officer.

The Tawkify email for customer service inquiries is customersuccess@tawkify.com. You can email the Customer Success team for general information about the company, its services, benefits, and fees. Existing customers can send feedback, file complaints, or share service improvement ideas using this email. The Privacy Policy concerns and Data Protection requests can also be sent to this address. Alternatively, you can reach the customer care agents with your inquiries by submitting a form on the Contact Us page of the Tawkify website. You will get a response as soon as the support representatives study your case. To get in touch with the Media Relations Team on press-related matters, write to press@tawkify.com.

The Tawkify headquarters address is Tawkify, Inc., 3 Germay Dr., Unit 4 2488, Wilmington, DE 19804. You can mail official requests, notices, and other documentation to this office. The company’s official representatives are also ready to deal with legal inquiries sent to this Tawkify address. If you want to file a complaint or share your feedback, you can send it to the Customer Success team at this corporate office. The Data Protection Officer is available to discuss the Privacy Policy questions by mail as well.
To find a Professional Matchmaker in your area, visit the website, select your region in the bottom right corner of the homepage, and follow the prompts.

The Tawkify contact hours are from 6 a.m. to 5 p.m. PT daily. You can call the Customer Success helpline within these hours to talk to a live agent and receive answers to your questions or assistance with solving your issues. Alternatively, you can email your request to Tawkify customer service or complete an online form on the official website whenever it is convenient for you. The customer care agent will contact you back to discuss the details or provide information as soon as they study your matter. If the issue is not time-sensitive, you can reach the company’s representatives by mail.

You can visit tawkify.com whenever you need to get in touch with customer service. Scroll the homepage down and select the Contact Us option. Complete the request form with your contact information and describe your issue in the text box. You can attach files or images if necessary. Click Submit and await the response from the Customer Success team. If you prefer communicating via social media, click the preferred platform’s icon in the bottom left corner of the screen to follow the company or send a direct message.
To join the Tawkify affiliate program, click the Affiliate link at the bottom of the main page and follow the registration prompts.

PissedConsumer Club

Contact Information

Tawkify Website:

Tawkify Help Center:

Corporate Office Address:

Tawkify, Inc.
3 Germay Dr., Unit 4 #2488
Wilmington, Delaware 19804
United States

Other Info (opening hours):

Hours (PT):

Monday - Sunday: 6:00am - 5:00pm

More contact details

Summary of Tawkify Customer Service Calls

42 TOTAL
CALLS
00:00 AVG CALL
DURATION
27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tawkify?

Account Question:

  • “Login”
  • “Please delete my profile because I can't login i want to set a new profile”
  • “VIP membership?”

Request for Information Question:

  • “Questions regarding dating service”
  • “I had a question to ask. The person I spoke with was personable and helpful. I have no complaints.”
  • “To get more information”

Activation/ Cancellation Question:

  • “To cancel”
  • “To possibly renew my previous membership”

Refund Question:

  • “Refund from yesterday I made a mistake and delete acct”
  • “Refund thru Ian”

Payments and Charges Question:

  • “Bill problem”
  • “I paid and they're not responding”

Product/ Service Question:

  • “Employee referral not working”
  • “Your system will not accept my mame.”

Return/ Replace Question:

  • “Change location”

Shipping and Delivery Question:

  • “Did not receive my interview call with Joy”

Website/ Application Question:

  • “Trouble with website”

Staff Question:

  • “Dissatisfied with service”

Other Question:

  • “Video problem”
  • “Schedule cll”
  • “Emergency Family matter”

Compare Tawkify Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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