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Tawkify Phone Numbers and Emails

Toll-Free Number:

  • (844) 494-7280
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How to Contact Tawkify?

Most Popular Number:

(844) 494-7280
Total calls: 42 Issues resolved: 6 Last call: Nov 4, 2024
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PissedConsumer Reporter

The Tawkify phone number to reach customer service is 1-844-494-7280. The support team is available at this helpline to deal with inquiries related to your account, matchmaking process, or other concerns and questions you might have. New users can call this number to learn more about service benefits, rules, sign-up requirements, and fees or for assistance with joining. Existing members can contact customer support at this phone line if they have difficulties accessing the website or account. The customer care agents at this number are also ready for your feedback, complaints, and suggestions. The same number can be used to discuss the Privacy Policy concerns with the Data Protection Officer.

The Tawkify email for customer service inquiries is customersucces@tawkify.com. You can email the Customer Success team for general information about the company, its services, benefits, and fees. Existing customers can send feedback, file complaints, or share service improvement ideas using this email. The Privacy Policy concerns and Data Protection requests can also be sent to this address. Alternatively, you can reach the customer care agents with your inquiries by submitting a form on the Contact Us page of the Tawkify website. You will get a response as soon as the support representatives study your case. To get in touch with the Media Relations Team on press-related matters, write to press@tawkify.com.

The Tawkify headquarters address is Tawkify, Inc., 3 Germay Dr., Unit 4 2488, Wilmington, DE 19804. You can mail official requests, notices, and other documentation to this office. The company’s official representatives are also ready to deal with legal inquiries sent to this Tawkify address. If you want to file a complaint or share your feedback, you can send it to the Customer Success team at this corporate office. The Data Protection Officer is available to discuss the Privacy Policy questions by mail as well.
To find a Professional Matchmaker in your area, visit the website, select your region in the bottom right corner of the homepage, and follow the prompts.

The Tawkify contact hours are from 6 a.m. to 5 p.m. PT daily. You can call the Customer Success helpline within these hours to talk to a live agent and receive answers to your questions or assistance with solving your issues. Alternatively, you can email your request to Tawkify customer service or complete an online form on the official website whenever it is convenient for you. The customer care agent will contact you back to discuss the details or provide information as soon as they study your matter. If the issue is not time-sensitive, you can reach the company’s representatives by mail.

You can visit tawkify.com whenever you need to get in touch with customer service. Scroll the homepage down and select the Contact Us option. Complete the request form with your contact information and describe your issue in the text box. You can attach files or images if necessary. Click Submit and await the response from the Customer Success team. If you prefer communicating via social media, click the preferred platform’s icon in the bottom left corner of the screen to follow the company or send a direct message.
To join the Tawkify affiliate program, click the Affiliate link at the bottom of the main page and follow the registration prompts.

Tawkify Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Tawkify is 8444947280.

  • The longest wait times are on Friday and Monday, while the shortest are on Thursday.

  • Be prepared for the call as Tawkify may ask you for the following information to identify you as a customer: first and last name or email.

View full overview ›
PissedConsumer Club

Contact Information

Tawkify Rating Based on 6 Reviews

Rating details

2.5
more details
Product or Service Quality
Price Affordability
Diversity of Products or Services
Website

Rating stats

Rating trend

Summary of Tawkify Customer Service Calls

42 TOTAL
CALLS
00:00 AVG CALL
DURATION
27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tawkify?

Account Question:

  • “Login”
  • “Please delete my profile because I can't login i want to set a new profile”
  • “VIP membership?”

Request for Information Question:

  • “Questions regarding dating service”
  • “I had a question to ask. The person I spoke with was personable and helpful. I have no complaints.”
  • “To get more information”

Activation/ Cancellation Question:

  • “To cancel”
  • “To possibly renew my previous membership”

Refund Question:

  • “Refund from yesterday I made a mistake and delete acct”
  • “Refund thru Ian”

Payments and Charges Question:

  • “Bill problem”
  • “I paid and they're not responding”

Product/ Service Question:

  • “Employee referral not working”
  • “Your system will not accept my mame.”

Return/ Replace Question:

  • “Change location”

Shipping and Delivery Question:

  • “Did not receive my interview call with Joy”

Website/ Application Question:

  • “Trouble with website”

Staff Question:

  • “Dissatisfied with service”

Other Question:

  • “Video problem”
  • “Schedule cll”
  • “Emergency Family matter”

Compare Tawkify Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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