Tapo Phone Numbers and Emails

Toll-Free Number:

  • (866) 225-8139
Send Message

Customer Service:

  • +861 762 900 5203

Tapo Emails:

Complaints/ Feedback
Customer Service
GPL Requests
Legal
Privacy Inquiries
Sales/ Reservations
Is this your business?
More phone numbers and emails Less phone numbers and emails

Tapo Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Tapo Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Tapo is 8662258139. 91% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Tapo may ask you for the following information to identify you as a customer: email or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Tapo Website:

Tapo Help Center:

Corporate Office Address:

TP-Link USA Corporation
10 Mauchly
Irvine, California 92618
United States

Other Info (opening hours):

Support Hours:

Monday - Friday: 9:00am - 6:00pm

More contact details

Tapo Rating Based on 2 Reviews

Rating details

2.0
more details
Product or Service Quality
Advertised vs Delivered
Diversity of Products or Services
Value for money

Rating stats

Rating trend

Summary of Tapo Customer Service Calls

45 TOTAL
CALLS
01:45 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tapo?

Product/ Service Question:

  • “Camera not working”
  • “Offline and not working, loud beeps”
  • “Camera won't connect with my Email”

Request for Information Question:

  • “Question about product”
  • “Ask a question”
  • “Questions about your home security Wi-Fi camera”

Account Question:

  • “Can't log in to my account”
  • “I need to pay for a subscription”

Payments and Charges Question:

  • “Solar camera discount”

Activation/ Cancellation Question:

  • “Cancel subscription”

Other Question:

  • “Camera problem”
  • “Camra volume problem”
  • “Camera failed”

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