Contact tado Customer Service
How to Reach a Person at tado
Verified Contact Information
Customer Service Number:
-
1-415-301-3525USA
Customer Service:
-
+4 372 011 6620Austria
-
+3 317 677 3996France
-
+49 894 120 9569Germany
tado Emails:
Customer Service
Legal
Privacy Inquiries
tado Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular tado Phone Number
+44 203 893 2059
Most Popular tado Email Address
support@tado.com
Issue Resolution Rate
Low (18% reported full resolution)
tado Customer Service Rating
3 out of 5
Overall Customer Sentiment
Mostly neutral
Contact Method Distribution
58% phone, 42% email
Call Volume by Day
View full overview ›
tado Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular tado Phone Number | +44 203 893 2059 |
| Most Popular tado Email Address | support@tado.com |
| Issue Resolution Rate | Low (18% reported full resolution) |
| tado Customer Service Rating | 3 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 58% phone, 42% email |
| Common Reasons for Contact | Product/ service, request for information and return/ replace |
| Prepare before the call to tado | Nothing, phone number or order id or tracking number |
Call Volume by Day
Contact Information
tado Website:
tado Help Center:
Corporate Office Address:
tado GmbH
Sapporobogen 6-8
Munich,
80637
Germany
Other Info (opening hours):
Other Location:
Studio 3.01 210 Euston Road
London NW1 2DA
Fax:
+49 - (0)89- 416156649
Summary of tado Customer Service Calls
47
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
18%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call tado?
Product/ Service Question:
- “Not working”
- “It doesn’t work”
- “Brand new thermostat purchused with batteries faulty”
Request for Information Question:
- “Geen contact”
- “How to connect”
- “Concerns regarding my useadge n”
Return/ Replace Question:
- “Return letter”
- “I have have changed my bridge for my heating I have tried everything nothings working it not connected”
Shipping and Delivery Question:
- “Heaters not coming on”
Payments and Charges Question:
- “To get invoices emailed to me”
Other Question:
- “Heating not turning on with thermostat or app”
- “Setup”
- “Problems”
Compare tado Customer Service To
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tado