Reply by Tadi Brothers Aug 19, 2015

Customer is happy. Just spoke to him. We replaced his camera free of charge with a better camera. We also have a discount offered to him for another camera he is going to buy. We are always here to help customers with anything they need. He has my direct extension for customer service needs.

Thank You,
Adi
Author's
San Antonio, Texas
0 comments
100% full

On Feb.3 2015 i bought a WATERPROOF back up camera from TB.

The Person I bought it for was in the hospital until early April 2015 so the camera wasn't installed until early April.

Around Easter I received a call telling me the camera was filled with water blocking the view. I called TB on May 1 told the rep. the camera was full of water he told me "you should be able to put this camera in a bucket of water and not have a problem." Then he told me he would send me another camera, then he ask why don't you buy a 2 year warranty on the camera its only $12.50 .

This wads so he could get my credit card # and charge what he wanted. when I got back to my computer I found a charge of $122.44. I called the rep. and talked to him about what he call a replacement for a failed product and he told me it had no warranty.

I then told him I was going to complain to the Better Business Bureau then he offered to *** $47.49 for a backup camera that was supposed to be waterproof that filled up with water i n less than 2 weeks. in my opinion this is the worst on line company to buy from. they don't back up their products. I still have the picture of the camera full of water here it is.

Honest I DON'T THINK SO.

Review about: Backup Camera.

Review #684422 is a subjective opinion of a user.

Reason of Review / Monetary Loss Bad quality / $122
Preferred solution Not specified

Had an Experience with Tadi Brothers?

Write a review

You May Also Like

Tadi Brothers - Terrible company/customer service Tadi Brothers "Ordered on 6/10/13.Charged my credit card the same day.Email sent to me on 6/11/13 saying they had shipped my product. Cool!Started calling customer service 6/20/13. Left messages, no calls back.6/21/13..." Read more Duckfish Electronics - STAY AWAY AT ALL COSTS!! Duckfish Electronics "If you're looking for damaged, defective, reported stolen, fraud reported, blacklisted, financed, etc...and a fake attempt for quality cell phones, then this is the place for you. At first we..." Read more Sears Outlet - Never been treated so poorly based on payment details! HORRIBLE, HORRIBLE C.S & CO Sears Outlet "Worst experience with a business, customer service (should be named something else for sears) I've ever encountered. Bar none. Takes the cake, and the whole *** bakery. UGH! Sorry, Long,..." Read more Samsung Electronics - Poor Quality Warranty Repair; Bad Customer Service Samsung Electronics "Refrigerator never made crushed ice – only whole cubes with the sides slightly shaved. Was that this was normal and not to worry about it, things would clear up on..." Read more Pepsi - Cans not fully Pepsi "I buy Pepsi like it was going out of world don't like to drink other sodas. Lately when I but Pepsi 12 packs and even the24 packs some of the..." Read more CLASS ACTION LAWSUIT AGAINST ACORN STAIRLIFTS Acorn Stairlifts "If you own an outdoor Acorn stairlift, an Acorn 130 or 180 from 2014 or newer you can qualify to be part of a class action lawsuit against Acorn Stairlifts...." Read more Thumbtack - BUYER BE WARE OF SOUTH TEXAS LANDSCAPE!!!! Thumbtack "ATTACHMENT A DETAILED BACKGROUND ACCOUNTING OF ACTIONS FOR LANDSCAPING WORK @ 7397 REAL ROAD CHINA GROVE, TX 78263 My husband, Aaron ONeal and I, wife, Carla Baker, contacted Mr. Sodrock,..." Read more Keystone Rv - 2016 Keystone Cougar 244RLSWE 5th Wheel Problems Keystone Rv "Bought a Keystone premier in 2012, only had one small problem with it so we upgraded to a 5th wheel for our longer trips. Decided to stick with Keystone. Total..." Read more