Contact Tactile Medical Customer Service
How to Reach a Person at Tactile Medical
Verified Contact Information
Toll-Free Number:
-
1-833-382-2845
Customer Service:
-
1-612-355-5100
Accounting/ Billing:
-
1-866-261-2111
Investors/ Franchising:
-
1-443-213-0500
Tactile Medical Emails:
Accounting/ Billing
Customer Service
Insurance Forms
Investors/ Franchising
Tactile Medical Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Tactile Medical Phone Number
1 (833) 382-2845
Average Calls duration
4 minutes
Most Popular Tactile Medical Email Address
billing@tactilemedical.com
Issue Resolution Rate
Low (25% reported full resolution)
Tactile Medical Customer Service Rating
2 out of 5
Overall Customer Sentiment
Mostly dissatisfied
Call Volume by Day
View full overview ›
Tactile Medical Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Tactile Medical Phone Number | 1 (833) 382-2845 |
| Average Calls duration | 4 minutes |
| Most Popular Tactile Medical Email Address | billing@tactilemedical.com |
| Issue Resolution Rate | Low (25% reported full resolution) |
| Tactile Medical Customer Service Rating | 2 out of 5 |
| Overall Customer Sentiment | Mostly dissatisfied |
| Contact Method Distribution | 81% phone, 19% email |
| Common Reasons for Contact | Request for information, product/ service and staff |
| Prepare before the call to Tactile Medical | Date of birth, phone number or address or zip code |
Call Volume by Day
Contact Information
Tactile Medical Website:
Tactile Medical Help Center:
Corporate Office Address:
Tactile Systems Technology Inc.
3701 Wayzata Blvd., Ste 300
Minneapolis,
Minnesota
55416
United States
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 7:00am - 7:00pm (CT)
Mailing Address:
P.O. Box 855350
Minneapolis, MN 55485-5350
Fax:
+1(866) 435-3949
Summary of Tactile Medical Customer Service Calls
13
TOTAL
CALLS
CALLS
04:12
AVG CALL
DURATION
DURATION
25%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Tactile Medical?
Request for Information Question:
- “Questions about med supplies”
- “To confirm that Jennifer has received my cancellation for today’s appointment”
- “Please contact me to send me the correct head piece it’s too large, it covers my whole face. Sales order number # ORD1201303.”
Product/ Service Question:
- “Is my machine wifi capable”
- “Broke”
- “Machine stops working only eight minutes in cycle”
Staff Question:
- “Need local rep service”
Other Question:
- “To receive a tactile medical instruction booklet”
- “About signing a document for my supplies”
Compare Tactile Medical Customer Service To
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Tactile Medical