Contact Synology Customer Service
Synology Phone Numbers and Emails
Customer Service Number:
-
(425) 296-3177USA
Headquarters:
-
(425) 818-1587USA
-
+492 119 666 9666Germany
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+44 190 804 8029UK
Synology Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Synology is 4252963177. 86% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
People call Synology mainly because of request for information, product/ service and account.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Synology is 4252963177. 86% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
People call Synology mainly because of request for information, product/ service and account.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Contact Information
Synology Website:
Synology Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
USA
12007 Sunrise Valley Drive Suite 280
Reston, VA 20191
3535 Factoria Blvd SE, Suite #200,
Bellevue, WA 98006, USA
Hours
Monday - Sunday 00:00am-00:00pm
UK
Operation
Unit 5 Danbury Court, Linford Wood, Milton
Keynes, Bucks, MK14 6PL
Registered
Sovereign Court, 230 Upper Fifth Street, Central
Milton Keynes, Bucks, MK9 2HR
Germany
Grafenberger Allee 295
40237 Düsseldorf
Deutschland
Hours:
Monday-Friday 9:00am - 5:00pm (CET)
France
102 Terrasse Boieldieu (TOUR W)
92800 Puteaux, France
China
200070, Room 201, No. 511 Tianmu W. Rd.,
Jing'an Dist., Shanghai, China
Japan
4F, 3-1-2, Higashikanda, Chiyoda-ku
Tokyo, 101-0031 Japan
Summary of Synology Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Synology?
Request for Information Question:
- “Support for price”
- “I can't make users on synology help”
- “Support”
Product/ Service Question:
- “Emergency tech support”
- “Technical issue”
- “Unable to connect to internet with new RT6600 router”
Account Question:
- “Can't login”
- “I lost my code in Authenticator app”
- “Password”
Return/ Replace Question:
- “Drive Replacement Assistance”
Staff Question:
- “Service..problem”
Website/ Application Question:
- “Installation”
Other Question:
- “I am unable to add new hard drive”
- “Sales”
- “Synology Not power On”
Compare Synology Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
