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Contact Switch2 Customer Service

How to Reach a Person at Switch2

Verified Contact Information
  • +44 333 321 2010

Customer Service:

  • +44 333 313 9171
    Automated Payment Line
Send Message

Accounting/ Billing:

myaccount@switch2.co.uk

Customer Service:

customerservices@switch2.co.uk

General Info:

info@switch2.co.uk

Legal:

dataprotection@switch2.co.uk
Privacy Inquiries

How to Contact Switch2?

How to Contact Switch2?

The Switch2 phone number for customer service inquiries is +44-333-321-2010. You can call the customer care helpline for general information and matters related to your heat network services. The support agents will also assist with concerns regarding meter readings, faults, or discrepancies. The same number can be used whenever you seek information about heating or hot water outages or need to report the interruptions. You can also use this phone line to submit feedback or formal complaints about services received. If you need to report the emergency, the support operators are available at this hotline 24/7. For billing and payment inquiries, use the automated payment line: +44-333-313-9171.

The Switch2 email for general questions and information is info@switch2.co.uk. You can use this address to learn more about the company’s services, policies, and tariffs. To get in touch with the customer care representatives with your concerns, complaints, or suggestions, write to customerservices@switch2.co.uk. Alternatively, you can fill out the request form on the Contact Us page of the official website to submit your inquiry. You will get a response with the required information and instructions to resolve the problem as soon as the company’s agents study your case. The Switch2 contact email for billing-related issues is myaccount@switch2.co.uk. Privacy Policy questions can be sent to dataprotection@switch2.co.uk.

The Switch2 customer service hours are Monday to Friday from 8 a.m. to 6 p.m. BST. You can call the customer care helpline within these hours for regular inquiries and general information. If you need to report an emergency, the hotline is available 24/7. You can also use the automated payment line anytime, day or night. If you prefer communicating online, you can DM customer support via social media Monday to Friday from 9 a.m. to 5 p.m. BST. Alternatively, you can complete the request form on the Contact Us page of the official website or email your inquiry directly to the Help Center whenever it is convenient for you.

To contact the customer service agents via the Switch2 website, click the Contact tab at the top of the homepage, select your inquiry, and click the Find Out More button. Here, you will find the support phone number, hours of operation, and request form. Complete the form with your contact info and provide the details of your issue in the message box below. The customer care representatives will study your matter and get in touch with you to discuss the details or provide information. To follow the company on social media or DM the customer relations team, click the preferred platform’s icon in the bottom left corner of the page.

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Contact Information

Switch2 Website:

Switch2 Help Center:

Corporate Office Address:

Switch2 Energy Limited
The Waterfront, Salts Mill Road
Shipley, England BD17 7EZ
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 6:00pm

More contact details

Summary of Switch2 Customer Service Calls

1 TOTAL
CALL
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Switch2?

Product/ Service Question:

  • “Hot water is not working”

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