SwimWithIssues Phone Numbers and Emails

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SwimWithIssues Email:

Customer Service

SwimWithIssues Contact Information

SwimWithIssues Website:

Corporate Office Address:

SwimWithIssues
9041 Executive Park Drive
Knoxville, Tennessee 37923
United States
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How to contact SwimWithIssues

Customers contact footwear and clothing companies’ customer service for reasons such as:
- Order issues
- Return/Exchange/Cancelation
- Refund
- Account
- Shipping/ Delivery
- Fraudulent activity
- Store reward and credit cards
- For the adequate resolution of the issue, you may be required to provide certain documents and information as discussed below.

Returns

Although the particular return, refund, and cancellation policies vary slightly from one company to another, there are some similarities in the procedures and documents required.

Generally, for the return of items bought online, you need to first contact the customer service representatives to get a pre-approval. During the call, you may be request to provide the following:
- a filled return form;
- photos of the items you are returning;
- screenshot or download of the order confirmation page.

Once you have been approved, they then send a shipping label that you attach to the product’s packaging when sending it back.

Other companies require that you send back the item(s) with the original packing slip while others provide a packing slip alongside the shipping label. If for any reason you do not have a packing slip, print the order confirmation email or fill return form and attach it to the return package.

For purchases made in an actual store, the items should be returned in the same store or a store within the country of purchase. The items being returned should be accompanied by the original purchase receipt.

Tracking orders

Most companies offer an online order tracking feature where you enter your order number and email address to find out whether your order has been dispatched. If you cannot find your order through the order tracker, call customer service with your order number.

You may be requested to produce the following:
- a purchase receipt;
- order confirmation (either use the order confirmation sent to your email or take a screenshot of the order details page from your logged-in account).

Billing issues

If you get billed twice or you notice an unauthorized charge, contact the company’s customer service with a copy of the transaction history.

Circle or highlight the wrong charge for easy identification by the customer service representative.

Fraudulent activity

The most commonly reported fraudulent activities on clothing and footwear e-commerce accounts are changes in the shipping address and unauthorized orders. If you notice any such fraudulent activities, it is paramount that you contact customer service immediately with evidence. Provide the following:

- proof of the fraudulent activity. For instance, you may take a screenshot of the changes or if you received an email notifying you of fraudulent activity, forward it to the customer representatives;
- proof of your identity e.g government-issued ID;
- proof of your address such as a recent bill;
- order details;
- order confirmation to facilitate cancellation of unauthorized orders.

Store reward and credit cards

When calling to apply for a store credit card, you will need to produce the following:
- an identification document e.g. ID, passport, or driver’s licenses;
- your social security number;
- proof of income or employment such as a recent salary stub.

Since there may be differences in the customer service procedures and document requirements from one footwear and clothing company to another, you must review the particular company’s help center for any specific requirements.

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SwimWithIssues Rating Based on 1 Reviews

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Exchange, Refund and Cancellation Policy

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SwimWithIssues Return Policy
To read more: https://www.swimwithissues.com/pages/return-exchange-policy
SwimWithIssues Terms of Service
By accessing this web site, The User are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that The Client are responsible for compliance with any applicable local laws. If The Customer do not agree with any of these terms, The User of company services are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law. Permission is granted to temporarily download one copy of the materials (information or software) on SwimWithIssues's web site for personal, non-commercial transitory viewing only. This license shall automatically terminate if The User of company services violate any of these restrictions and may be terminated by SwimWithIssues at any time. Upon terminating The Customer's viewing of these materials or upon the termination of this license, The User must destroy any downloaded materials in The Client's possession whether in electronic or printed format.
To read more: https://www.swimwithissues.com/pages/terms-of-use
SwimWithIssues Privacy Policy
This Application collects some Personal Data from its Users. Users are responsible for any Personal Data of third parties obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner. The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner.
To read more: https://www.swimwithissues.com/pages/privacy-policy
Top SwimWithIssues Services

Shipping Service

SwimWithIssues Pros and Cons

Cons: Fact that i have still not received my order 4 months later, And they do not respond in a timely manner to their customers

SwimWithIssues reviews and complaints

SwimWithIssues is ranked 1216 out of 2347 in Footwear and Clothing category

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