Contact Swico Customer Service
Swico Phone Numbers and Emails
+44 142 865 6822
+44 142 866 4704
+44 142 866 4706
Swico Contact Information
Swico Help Center:
Corporate Office Address:
Haslemere, Surrey GU27 1NN
Other Info (opening hours):
Monday - Friday
9 am - 5:30 pm
Ask Swico a Question
The Client's watch manufacturer provides a 2 year manufacturer's warranty from date of purchase. The limited warranty is valid providing it was purchased from an Authorised Dealer, as evidenced by a valid warranty card or proof of purchase. To be valid, the warranty card must be duly completed, dated and stamped by the Authorised Dealer. This limited warranty covers the defects in material or resulting from the manufacturing of the watch. The brands authorised service centre will repair or replace the movement of The Customer's watch free of charge if such movement proves to be defective in material or workmanship under normal use. Batteries, strap, cases or crystals. Damage resulting from an accident, normal wear, negligence, misuse, abuse or from the intervention of any person authorised by the manufacturer.
To read more: https://www.swicowatchservicecentre.co.uk/Static?resource=%2Fabout%2Fwarranty-information.cshtml&pageTitle=Warranty%20Information
Swico Terms of Service
Please understand that if The User of company services refuse to accept these Conditions, The Client will not be able to process The Customer's Services/Repairs/Products from the Website. When using the website, The User of Website accept that communication with The Company will be mainly electronic. www.swicowatchservicecentre.co.uk will contact The Client of Swico by email or provide The Client with information by posting notices on the website. For contractual purposes, The Client of Swico agree to this electronic means of communication and The Client acknowledge that all contracts, notices, information and other communications that The Company provide to The User of company services electronically comply with any legal requirement that such communications be in writing. This condition does not affect The Customer's statutory rights. www.swicowatchservicecentre.co.uk may change these conditions from time to time without notice to The User of company services Changes will apply to any subsequent Orders received. It is The Customer's responsibility to check regularly to see if any changes have been made to these conditions.
To read more: https://www.swicowatchservicecentre.co.uk/Static?resource=%2Fabout%2Fterms-and-conditions.cshtml&pageTitle=Terms%20%26%20Conditions
Swico operate a comprehensive policy for privacy and security. Company's aim is to store the minimal amount of information possible to allow The Client to make purchases. Swico totally appreciate and respect how important privacy is. www.swicowatchservicecentre.co.uk use The Customer's information in a number of different ways - what Website do depends on the information. The tables below set this out in detail, showing what Website do, and why Swico do it. This means The Customer's card's security/CVV code, don't worry, The Company don't keep them. What The Client of Swicove bought and what The Userve stored in The User's basket for another time. Information The Client give www.swicowatchservicecentre.co.uk when The User of company services browse Company's site, including The Customer's IP address and device type as well as how The User of Website use Swico's' website. The Company do not, and will not, sell any of The Client's personal data to any third party - including The Customer's name, address, email address or credit card information.
To read more: https://www.swicowatchservicecentre.co.uk/Static?resource=%2Fabout%2Fprivacy-policy.cshtml&pageTitle=Privacy%20Policy
Upon receiving payment or warranty claims approved The Client will receive an email providing The Client of Swico with an estimated completion date. Generally service/repairs take 4 to 6 weeks to complete. However, occasionally it will be necessary to source parts from the manufacturer which would delay the process. In this event The User of Website will be advised by email. The Company hold spare parts for the vast majority of standard repair processes at Swico's' service centre. However, occasionally it will be necessary to source the parts from one of Company's manufacturers which may delay the process. Once The Client's watch has been serviced/repaired it will be returned to The User of Website by special delivery post. Website shall send The User an email on the day of dispatch with the courier's parcel tracking number and contact details. www.swicowatchservicecentre.co.uk are open from 9am until 4pm for repairs.
To read more: https://www.swicowatchservicecentre.co.uk/Static?resource=%2Fabout%2Ffaq.cshtml&pageTitle=FAQ
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