Sweetwater Phone Numbers and Emails

Toll-Free Number:

  • (800) 222-4700
Call customer service

General Info:

  • (800) 222-4701
    Español
  • (260) 432-8176
    Local

Sweetwater Email:

customerservice@sweetwater.com
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How to Contact Sweetwater Customer Service?

Most Popular Number:

(800) 222-4700

The Sweetwater phone number for customer service inquiries is 1-800-222-4700. You can call this helpline to talk to an expert and get professional advice on the product you are interested in. The customer care advisor will help you choose the item according to your needs, preferences, and budget. You can also call the Sweetwater Help Center to learn about product prices, availability, quality, and special deals. Spanish-speaking customers can reach Sweetwater customer service at 1-800-222-4701. The local phone number for customer care-related questions is 1-260-432-8176. If you experience difficulties accessing or navigating the website, use the following Sweetwater phone: 1-888-312-1138 to report the problem and request assistance.

The Sweetwater email address to contact the Help Center representatives is customer_service@sweetwater.com. You can email the customer care agents for general information about the company and its products. You can also send your questions, concerns, complaints, and suggestions to this address for the Sweetwater customer support team to handle. The same email can be used to discuss return and refund-related issues should you have problems with the purchased item. If you have difficulties accessing the website, send a message to Sweetwater support at accessibility@sweetwater.com. Journalists and bloggers can contact the Chief Marketing Officer on media inquiries at Jeanine_gaffke@sweetwater.com. If you have questions regarding the Privacy Policy, email them to privacy@sweetwater.com.

The Sweetwater store hours are Monday through Thursday between 9 a.m. and 9 p.m. and Friday from 9 a.m. to 8 p.m. ET. On weekends, the Sweetwater business hours are Saturday between 9 a.m. and 7 p.m. and Sunday from 11 a.m. to 5 p.m. ET. If you need to contact customer support, you can call during the Sweetwater phone hours: Monday through Thursday from 9 a.m. to 10 p.m., Friday between 9 a.m. and 8 p.m., Saturday from 9 a.m. to 7 p.m. and Sunday from 11 a.m. to 5 p.m. ET. The general Sweetwater customer service hours are Monday to Thursday from 9 a.m. to 8:30 p.m., Friday between 9 a.m. and 8 p.m., and Saturday from 9 a.m. to 7 p.m. ET.

Sweetwater Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Sweetwater is 8002224700. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Friday and Thursday. The average call time is 9 minutes.

  • The best email to contact Sweetwater is customerservice@sweetwater.com.

PissedConsumer Club

Contact Information

Sweetwater Website:

Sweetwater Help Center:

Corporate Office Address:

Sweetwater
5501 US Hwy 30 W
Fort Wayne, Indiana 46818
United States

Other Info (opening hours):

Phone Hours:

9AM–10PM Monday–Thursday

9AM–8PM Friday

9AM–7PM Saturday

11AM–5PM Sunday


Store Hours:

9AM–9PM Monday–Thursday

9AM–8PM Friday

9AM–7PM Saturday

11AM–5PM Sunday


Tech Support hours:

9AM–6PM Monday–Friday

9AM–5PM Saturday

More contact details

Fax:

(260) 432-1758

Sweetwater Rating Based on 12 Reviews

Rating details

2.4
more details
Customer service
Website
Product or Service Quality
Discounts and Special Offers

Rating stats

Rating trend

Summary of Sweetwater Customer Service Calls

7 TOTAL
CALLS
09:11 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sweetwater?

Product/ Service Question:

  • “Yamaha electronic drum headset not working”

Other Question:

  • “Balloon s livery for band”
  • “Tax exempt”

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