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Contact SWBC Mortgage Customer Service

How to Reach a Person at SWBC Mortgage

Verified Contact Information

Toll-Free Number:

  • 1-800-460-6990
Call Now

Customer Service:

  • 1-866-913-2954
    Existing loan
  • 1-352-686-6000

General Info:

  • 1-210-525-1241
mortgage@swbc.com

SWBC Mortgage Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular SWBC Mortgage Phone Number
1 (800) 460-6990
Average Calls duration
1 minute
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Product/ service, refund, payments and charges
View full overview

How to Contact SWBC Mortgage?

The SWBC Mortgage phone number for general customer service inquiries is 1-210-525-1241. You can call this phone line whenever you have questions about applying for a mortgage, getting pre-approved, or learning about different loan types, like FHA, VA, conventional, or jumbo. You can also call this number to learn about escrow accounts, property taxes, and insurance. The SWBC Mortgage phone number for existing loans is 1-866-913-2954. It is appropriate for information regarding updates on an existing mortgage application or underwriting progress. Inquiries about your current mortgage, including payoff requests, statements, or changes to your account, can also be discussed via phone. To opt out of marketing emails, call 1-800-460-6990.

The SWBC Mortgage email address for general questions and information requests is mortgage@swbc.com. You can use this email to learn about the company’s services, plans, policies, and fees. You can also email support to discuss payment issues and resolve billing concerns. General feedback, complaints, and suggestions can be sent to the customer care agents as well, and they will consider your comments and get in touch with you to provide the required information. The same SWBC Mortgage contact email can be used to ask the company’s agents about ways to refinance your existing mortgage. You can also find the answers to your questions by troubleshooting your issue via the website.

The SWBC Mortgage address is SWBC Mortgage Corporation, 9311 San Pedro Avenue, Suite 100, San Antonio, Texas 78216, United States. Mailing inquiries, including official notices, requests, and legal documentation, can be sent to P.O. Box 77404, Ewing, NJ 08628, United States. You can also send information requests to this office, and the company’s representative will answer your questions and provide the details of the services they offer. The same address can be used to get in touch with the customer service team whenever you wish to share your feedback, file a complaint, or offer a suggestion. Data Protection requests and Privacy Policy concerns can be sent to this address as well.

The SWBC Mortgage customer service hours are Monday to Friday from 8 a.m. to 5 p.m. CT. You can call the customer care team within these hours for general information, consultation, and assistance with loan-related issues. If your inquiry isn’t time-sensitive, you can email it to SWBC Mortgage support whenever it is convenient for you. The company’s representatives will get in touch with you to provide information or offer ways to resolve the problem as soon as they study your case. You can also visit the official website to troubleshoot your issue and browse for answers to your questions anytime, day or night.

You can visit the SWBC Mortgage website whenever you need to reach a support representative. Click the Find a Pro button at the top of the homepage and enter your ZIP code or city name into the search bar to find an expert near you and check their contact info. If you have questions or need advice, visit the Contact Us page. Scroll the main page to the bottom, select the Contact Us option, and follow the prompts to troubleshoot your issues and get the required information. To follow or contact the company’s agents via social media, click the preferred platform’s icon in the bottom right corner of the page.

PissedConsumer Club

Contact Information

SWBC Mortgage Website:

SWBC Mortgage Help Center:

Corporate Office Address:

SWBC Mortgage Corporation
9311 San Pedro Avenue, Suite 100
San Antonio, Texas 78216
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 77404

Ewing, NJ 08628


Hours:

Monday - Friday: 8:30am - 5:00pm

More contact details

Why Customers Call SWBC Mortgage?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 40%
  • Payments and Charges 35%
  • Product/ Service 10%
  • Refund 5%
  • Employment 5%
  • Request for Information 5%

Customer Inquiries & Issues

40%
  • "Escrow"
  • "Escrow quetion"
  • "Escrow money owed!"

Payments and Charges

35%
  • "Payment"
  • "Make a payment"
  • "Make payment"

Product/ Service

10%
  • "Loan"
  • "Complain"

Refund

5%
  • "Escrow refund"

Employment

5%
  • "Oder my 1099k"

Request for Information

5%
  • "Question regarding 2 security deeds not cancelled with county"

Compare SWBC Mortgage Customer Service To

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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