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Contact SWBC Mortgage Customer Service

SWBC Mortgage Phone Numbers and Emails

Toll-Free Number:

  • (800) 460-6990
Call customer service

Customer Service:

  • (866) 913-2954
    Existing loan
  • (352) 686-6000

General Info:

  • (210) 525-1241

SWBC Mortgage Email:

mortgage@swbc.com
Is this your business?

SWBC Mortgage Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call SWBC Mortgage is 8004606990. 71% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday and Tuesday, while the shortest are on Thursday. The average call time is 1 minute.

  • People call SWBC Mortgage mainly because of refund, employment, payments and charges.

How to Contact SWBC Mortgage?

Most Popular Number:

(800) 460-6990
Total calls: 12 Last call: Aug 25, 2025

The SWBC Mortgage phone number for general customer service inquiries is 1-210-525-1241. You can call this phone line whenever you have questions about applying for a mortgage, getting pre-approved, or learning about different loan types, like FHA, VA, conventional, or jumbo. You can also call this number to learn about escrow accounts, property taxes, and insurance. The SWBC Mortgage phone number for existing loans is 1-866-913-2954. It is appropriate for information regarding updates on an existing mortgage application or underwriting progress. Inquiries about your current mortgage, including payoff requests, statements, or changes to your account, can also be discussed via phone. To opt out of marketing emails, call 1-800-460-6990.

The SWBC Mortgage email address for general questions and information requests is mortgage@swbc.com. You can use this email to learn about the company’s services, plans, policies, and fees. You can also email support to discuss payment issues and resolve billing concerns. General feedback, complaints, and suggestions can be sent to the customer care agents as well, and they will consider your comments and get in touch with you to provide the required information. The same SWBC Mortgage contact email can be used to ask the company’s agents about ways to refinance your existing mortgage. You can also find the answers to your questions by troubleshooting your issue via the website.

The SWBC Mortgage address is SWBC Mortgage Corporation, 9311 San Pedro Avenue, Suite 100, San Antonio, Texas 78216, United States. Mailing inquiries, including official notices, requests, and legal documentation, can be sent to P.O. Box 77404, Ewing, NJ 08628, United States. You can also send information requests to this office, and the company’s representative will answer your questions and provide the details of the services they offer. The same address can be used to get in touch with the customer service team whenever you wish to share your feedback, file a complaint, or offer a suggestion. Data Protection requests and Privacy Policy concerns can be sent to this address as well.

The SWBC Mortgage customer service hours are Monday to Friday from 8 a.m. to 5 p.m. CT. You can call the customer care team within these hours for general information, consultation, and assistance with loan-related issues. If your inquiry isn’t time-sensitive, you can email it to SWBC Mortgage support whenever it is convenient for you. The company’s representatives will get in touch with you to provide information or offer ways to resolve the problem as soon as they study your case. You can also visit the official website to troubleshoot your issue and browse for answers to your questions anytime, day or night.

You can visit the SWBC Mortgage website whenever you need to reach a support representative. Click the Find a Pro button at the top of the homepage and enter your ZIP code or city name into the search bar to find an expert near you and check their contact info. If you have questions or need advice, visit the Contact Us page. Scroll the main page to the bottom, select the Contact Us option, and follow the prompts to troubleshoot your issues and get the required information. To follow or contact the company’s agents via social media, click the preferred platform’s icon in the bottom right corner of the page.

PissedConsumer Club

Contact Information

SWBC Mortgage Website:

SWBC Mortgage Help Center:

Corporate Office Address:

SWBC Mortgage Corporation
9311 San Pedro Avenue, Suite 100
San Antonio, Texas 78216
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 77404

Ewing, NJ 08628


Hours:

Monday - Friday: 8:30am - 5:00pm

More contact details

SWBC Mortgage Rating Based on 2 Reviews

Rating details

1.0
more details
Product or Service Quality
Interest Rate
Diversity of Products or Services
Website

Rating stats

Rating trend

Summary of SWBC Mortgage Customer Service Calls

17 TOTAL
CALLS
01:22 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call SWBC Mortgage?

Payments and Charges Question:

  • “Make a payment”
  • “Make payment”

Refund Question:

  • “Escrow refund”

Employment Question:

  • “Oder my 1099k”

Product/ Service Question:

  • “Complain”

Other Question:

  • “Escrow money owed!”
  • “Pay my mortgage”
  • “Pay mortgage”

Compare SWBC Mortgage Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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